Property Manager- People Manager

Job Summary by the Career Balance Team:

FirstPort, the UK’s leading residential property service provider, is seeking a Property Manager- People Manager to cover a portfolio in The Cotswolds and Wiltshire. The role involves providing exceptional property management and service to customers, ensuring compliance with statutory obligations, and contributing to business growth. The Property Manager will manage their own diary, prioritize site visits, facilitate meetings with stakeholders, manage expenditure, ensure health and safety compliance, and oversee major works and contracts with external contractors. FirstPort offers a range of benefits and is committed to promoting diversity. Interested applicants can apply by submitting their CV and answering a few questions.

Job Description:External Job Advert
Job Role: Property Manager- People Manager
Location: Covering a portfolio in The Cotswolds and Wiltshire
Hours: Monday- Friday 9am-5pm
Salary: Starting from £32,400 per annum plus cash car allowance of £4,500
 
The job role
As a property manager, you will contribute to our vision of being the UK’s leading property manager by:
Providing an exceptional Property Management and service to our customers; ensuring that our customer experience is engaging and frustration-free
Working within our Four Pillar strategy to complete tasks that ensure the building is well maintained for the landlord and our customers so that we can demonstrate full compliance with our statutory obligations as appointed Property Manager.
By demonstrating and living our values to be able to naturally gain new leads and to grow and move the business forward
Main Responsibilities
As a remote manager, you will be autonomous in managing your own diary. You will visit each property at regular intervals and will need to prioritise sites that require more of your time and attention.
Arrange and facilitate regular meetings with key stakeholders within your portfolio, guiding and positively influencing decisions and disputes; encouraging open two way communication and information cascade.
Manage and authorise all expenditure throughout the year, maintaining cash flow to prevent critical funding issues and ensuring value for money for customers and clients whilst reviewing service charge audited accounts and budgets.
Liaise with the credit control function to ensure effective debt management of the portfolio, inclusive of initial collection of routine service charge arrears – we don’t tend to do this much, collections manage this
Ensure that all the property is managed in accordance with key Health and Safety legislation including but not limited to Fire Safety, Asbestos and Legionella / water hygiene control regulations acting as the ‘Responsible ‘Person for on-site Fire Safety regulation purposes
Conduct comprehensive site inspections and visits of your portfolio ensuring portfolio KPI’s are achieved throughout the year in line with Four Pillars strategy.
Complete all Fire, Health and Safety risk assessment/site inspection follow up actions within the defined timescales and take ownership of any Enforcement action and respond accordingly without delay to the relevant authorities
Ensure timely delivery of major works and remedial planned works are undertaken whilst managing contracts with affiliated external Contractors overseeing their performance and scope of work, to enable us to meet the needs and expectations of our customers
Deliver professional and effective mobilisation and management of new schemes that are brought into FirstPort management

Who are we?
FirstPort isthe UK’s leading residential property service provider, caring for 330,000homes in England, Wales and Scotland, across 5,800 developments.  With overfour decades of experience and 3,300 employees, FirstPort works withdevelopers, investors, freeholders and over 1,600 Resident ManagementCompanies. 
FirstPort is amember of the Association of Residential Managing Agents (ARMA), theAssociation of Retirement Housing Managers (ARHM), and Property ManagersAssociation Scotland (PMAS). As well as holding a Five Star Rating from theBritish Safety Council, it has been awarded the British Safety Council’sprestigious Sword of Honour, is an accredited Safe Agent and belongs to TheProperty Ombudsman. FirstPort has also been named as one of the UK’s TopEmployers by the Top Employers’ Institute for the last five consecutive years.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
What’s next?
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
 Location: South West, Wiltshire