Foundever
Job Summary by the Career Balance Team:
A pharmaceutical company is seeking Customer Service Advisors for a 3-month temporary contract starting on February 5, 2024. The advisors will handle inbound and outbound calls, answering customer questions and addressing concerns about vision care products. The role requires fluency in Dutch and English and offers a salary of £27,300 per year. The schedule is Monday to Friday, 8:00 am to 6:00 pm. Training will be provided onsite for two weeks, with work from home arrangements afterward. The company offers perks such as free onsite parking, family-friendly hours, and career advancement opportunities.
Job Description:We are looking for *Customer Service Advisors* to join us for a *3 month temporary contract *starting on *05th February 2024 *working on behalf of a Pharmaceutical Company. You will be taking calls from customers answering questions or addressing any concerns they may have in-respect of the Vision Care products required. Your duties will include handling many *inbound and outbound* calls to and from customers and updating them on their orders, listening to customers’ needs or issues and providing helpful solutions to their problems.
*Key Details!*
*This is a Dutch and English speaking role – Must be fluent in Dutch and English (written and spoken)*
* *Salary:* £27,300.00 year – Monthly paid (equates to an hourly rate of £14). There is a chance for an extension.
* *Schedule:* 37.5 per week – Monday – Friday 08.00 – 18.00
* *Contract length:* Temporary Contract starting from 26/01/2024 for 4 months.
* *Training:* Full paid training provided for 2 weeks *onsite*, Monday to Friday 9:00 to 17:30
* *Production*: Working from home
* *Equipment*: Laptop provided
* *Expected start date:* 26.01.2024
*What we need from you?*
* Bilingual English and Dutch (fluent in both languages)
* Have valid right to work in the UK
* Be able to use a computer and multitask across different systems
* Be able to be polite and friendly on the phone
* Be able to start work on 26/01/20247
* Working from home after training on site (2 week)
*The Perks*
* Free onsite parking
* 5 minute walk from Kingston station & bus stop
* Family friendly hours | Monday to Friday 8am to 6pm
* We aren’t Customer Facing so it’s an Individual Casual dress code
* Monthly engagement events and competitions!
* Genuine career opportunity to move through the business in the UK or abroad!
*Why work for Foundever?*
Our office is based in the heart of Kingston town which offers a bustling market town, on the banks of the River Thames, plenty of shops and options for lunch in restaurants or cafes.
We are a multilingual hub who specialize in languages. Each person in our organization brings a unique set of skills, backgrounds and cultures. Our success lies in our diversity, and our differences are our strength.
*What are you waiting for? Start your Foundever journey and click apply!*
*Learn, Lead & Grow at Foundever Group®*
*Data Notice*
Foundever Group is an equal opportunity employer. We value our diversity and we’re committed to making Foundever a truly inclusive place to work. We recognize and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.
#kingb02
Job Types: Full-time, Temporary contract, Fixed term contract
Contract length: 3 months
Salary: £27,300.00 per year
Benefits:
* Casual dress
* Company events
* Free parking
* On-site parking
* Work from home
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* customer service: 1 year (preferred)
Language:
* English (required)
* Dutch (required)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Kingston Upon Thames
Reference ID: #kingb02Location: Kingston upon Thames
To apply for this job please visit joblookup.com.