Scheme Coordinator

Job Summary by the careerbalance.co.uk Team:

59Job Description:

• Reports to the Branch Registered Manager.
• Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
• To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
• Ensure all support plans and risk assessments are person centered and reviewed regularly.
• Ensure all supervisions and spot checks are completed and up to date.
• Ensure rotas are covered, and cover shifts if there is no other alternative.
• Participate in the On Call of the service, including holding a work phone.
• To provide ‘hands on’ care and support as and when required
• Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
• Communicating effectively internally and externally in writing.
• To ensure that all necessary computerised and manual records are up to date and compliant.
• Implementation of complaints procedure.
• Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies.
• Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
• Preparation of regular company reports as needed.
• Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
• Ensuring to maintain the training Matrix, both E-learning and face to face.
• Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
• To undertake regular risk assessments, staff spot checks, and reviews with customers
• To attend relevant training as and when required
• Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
• Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc.
• Assist in the recruitment process by conducting initial enquiries, interview and gathering of documents etc.
• Manage and assist the senior support workers with medication and medication returns
• Audits of Mar charts and Log sheets
• Assisting Employee’s with their Training, I.E online courses and completion of the care certificate booklet.
• To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
• To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc.
• To include supporting with activities and wellbeing for service users

Location: London