Privacy Policy

CareerBalance understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in the ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur when you first use our website. If you do not accept and agree with this Privacy Policy, you must stop using our website immediately.

Our website is owned and operated by CareerBalance Limited, a company registered in England under company number 5718620, whose registered office is at Bencroft, Dassels, Braughing, Ware, Herts SG11 2RW.

1. What does this Policy Cover?

This Privacy Policy applies only to your use of our website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored and used by other websites and we advise you to check the privacy policies of any such website before providing any data to them.

2. Your Rights

As a data subject you have the following rights under the GDPR, which this policy and our use of personal data have been designed to uphold:

(a) The right to be informed about our collection and use of personal data;
(b) The right of access to the personal data that we hold about you;
(c) The right to rectification if any personal data we hold about you is inaccurate or incomplete;
(d) The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you;
(e) The right to restrict or prevent to processing of your personal data;
(f) The right to obtain a copy of your personal data to re-use with another service or organisation;
(g) The right to object to us using your personal data for particular purposes; and
(h) Rights with respect to automated decision making and profiling.

3. Complaints and Questions

If you have any cause for complaint or questions about our use of your personal data please contact us by email at [email protected], by telephone on 020 3051 1054, or by post to 20 Little Britain, London EC1A 7DH. We will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about your rights please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

4. What Data Do We Collect?

Depending on your use of our site we may collect some or all of the following personal and non-personal data:

Your name
Contact information such as email addresses and telephone numbers
Demographic information such as postcode, preferences, and interests
Financial information such as credit, debit card numbers
IP addresses
Web browser type and version
Operating system
A list of URL’s starting with a referring site, your activity on our website and the site you exit to

5. How Do We Use Your Data?

(a) All personal data is processed and stored securely, for not longer than is necessary in the light of the reasons for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

(b) Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

(c) With your permission and/ or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, and/or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

(d) Third parties (including DoubleClick and YouTube) whose content appears on our site may use third party cookies. We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

(e) You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

(f) We do not keep your personal data any longer than is necessary in the light of the reasons for which it was first collected. We only keep your data for as long as we need to and/ or for as long as we have your permission to keep it.

(g) Your electronic data is stored on a safe Infusionsoft database system which is operated from the USA. We also hold hard copy information using a secure filing system. Data security is very important to us and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.

6. Do We Share Your Data?

We will not share your data with any third parties for any purposes. However, in certain circumstances we may be legally required to share certain data held by us, which may include your personal data, for example where we are involved in legal proceedings, or where we are complying with legal obligations, a court order, or a request from a governmental authority.

7. What Happens If Our Business Changes Hands?

We may from time to time expand or reduce our business and this may involve the sale and/ or transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us. In the event that any of your data is to be transferred in such a manner you will be contacted in advance and informed of the changes.

8. How Can You Control Your Data?

In addition to your rights under the GDPR as set out in section 2, when you submit personal data via our website you may be given options to restrict our use of your data. In particular we aim to give you strong controls on our use of your data for direct marketing purposes, including the ability to opt out of receiving emails from us which you may do by unsubscribing using links provided in your emails and at the point of providing your personal details.

9. Your Right To Withold Information

You may access certain areas of our website without providing any data at all. You may restrict our use of Cookies.

10. How Can You Access Your Data

You have the right to ask for a copy of your personal data held by us. Under the GDPR no fee is payable and we will provide and all information in response to your request free of charge. Please contact us at [email protected], or by using the contact details in section 3.

11. Google Analytics

Our website uses analytics services provided by Google Analytics. This is to collect and analyse anonymous usage information, enabling us to better understand how our site is used and enabling us to improve our website and the services offered through it. You do not have to allow us to use these Cookies and they do not pose any risk to your privacy or to your safe use of our website.

You can choose to enable or disable Cookies in your Internet browser. Your can choose to delete Cookies on your computer or device at any time, but you may lose information that enables you to access our website more quickly and efficiently including the ability to login and personalise settings.

12. Changes To Our Privacy Policy

We may change this privacy policy at any time (for example if the law changes). Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.