TikTok & Customer Service Advisor

Ideal Recruit Ltd

Job Summary by the Career Balance Team:

A company in Bootle, Liverpool is seeking a TikTok & Customer Service Advisor to handle queries via TikTok and other social media platforms. The successful candidate will be responsible for managing TikTok socials, cancellations, returns, chats, reviews, and orders. They may also assist the customer service team on other platforms during busy periods. The salary for this position is £21,000. Only shortlisted applicants will be contacted. Ideal Recruit is acting as an employment agency for this role.

Job Description:

TikTok & Customer Service Advisor


Monday – Friday

Salary: £21,000

Ideal Recruit are looking for a TikTok & Customer Service Advisor to join our thriving e-commerce client within the beauty sector based in Bootle, Liverpool. The successful candidate will deal with all queries via TikTok and TikTok socials as well as the day-to-day tasks that TikTok involves.

Key Responsibilities:

  • Handling TikTok Socials within the am and pm to ensure it is fully up to date.
  • Managing TikTok cancellations.
  • Managing TikTok returns both on the platform and in the physical returns received.
  • Monitoring and answering TikTok chats continuously throughout the day to ensure all is up to date Managing TikTok review.
  • Handling all orders throughout the day as well as being responsible for uploading tracking information.
  • Handling the arranged handover orders.
  • You will be required to help the customer service team on both emails and other social media platforms such as Instagram and Facebook at busy periods.

For a confidential discussion contact Ella Taylor-Dale @ Ideal Recruit Warrington.

Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available.

Ideal Recruit acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at

Location: Bootle, Cumbria

To apply for this job please visit joblookup.com.

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