Verto People
Job Summary by the careerbalance.co.uk Team:
46Job Description:Technical Support Engineer / Service Support Engineer / Mechanical Engineer required to join a leading Engineering Manufacturer in Croydon.
The Technical Support Engineer / Service Support Engineer / Mechanical Engineer provide Engineering support for all departments in a hands-on perspective.
The successful Technical Support Engineer / Service Support Engineer / Mechanical Engineer will ideally have an engineering background in Drive systems, power transmission, gearmotors, gearboxes, gear units, capital equipment, pumps, compressors, valves, hydraulics, or similar electro-mechanical engineering products.
Package:
- £35,000 – £40,000
- Annual bonus
- Pension
- Private Health Care
- Additional benefits
Technical Support Engineer / Service Support Engineer / Mechanical Engineer Role:
- To prove Engineering support for all departments in a hands-on perspective.
- To provide assessments, engineering changes, inspections, fault investigation, design, warranty claim investigation, and further engineering support roles
- Manage warranty investigations, including, writing the investigation report, drawing conclusions on the failure, making recommendations for follow-up actions, and ensuring actions are implemented/ carried out.
- Interacting with customers and suppliers
- Produce technical reports in accordance with company/client requirements.
- Create engineering change and concession / Production Permit requests as required.
- Support VTGB’s internal customers – Sales, Projects, Production, Purchasing, Operations, Shop Floor, Quality, etc, as required.
- Laise with various engineering departments
Technical Support Engineer / Service Support Engineer / Mechanical Engineer Requirements:
- Experience as a support engineer, industrial engineer, mechanical engineer, service engineer, electrical engineer, workshop manager, workshop engineer, service technician.
- Professional engineering experience, with a good balance of general engineering, testing, problem solving, technical process writing, condition assessments, technical investigations, and task management.
- Will ideally have an engineering background in Drive systems, power transmission, gearmotors, gearboxes, gear units, capital equipment, pumps, compressors, valves, hydraulics, couplings, cardan shafts, or similar electro-mechanical engineering products.
- Knowledge of various industries ranging from Mobility (Rail and Marine), Power Oil and Gas, aviation, etc, sectors.
- Understand the impact of engineering actions and decisions on current contracts and future business.
- Knowledge of the ISO 9001:2015 quality system.
- Commutable to the office in Croydon
Location: South East, Croydon
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