Store Manager

Job Summary by the careerbalance.co.uk Team:

114Job Description:

We are looking for someone who has 2 years experience working as a supervisor / manager in fast food chain.

Position Summary

You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store’s sales and profit by maintaining ideal cost of all the restaurant’s expenses including proper preparation of weekly roster without sacrificing the guest experience. It is your responsibility to keep your people driven and create a cheerful professional working environment that will keep our guests wanting to return to German Doner Kebab.

Duties & Responsibilities

• Leads Operations Excellence
• Ensures guest service exceeds company standards and strong guest satisfaction is maintained
• Responds efficiently to guest complaints and takes appropriate action to solve the problem
• Trains and develops team through strong, well organised training and ongoing operational feedback
• Lead all financial areas including sales growth, cost management, and profit growth
• Preparing reports at the end of the shift / week, including team control, food control and sales
• Ensuring that all employees adhere to the company uniform standards
• Meeting and greeting guest and organising table reservations
• Organising and supervising the shifts of kitchen, dining and counter team
• Maintaining high standards of quality control, hygiene, and health and safety
• To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment
• To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved
• To meet and greet all customers where possible and role model exceptional customer care
• To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure guest expectations are met

Qualifications

A qualified candidate for the position of a Restaurant Manager should have outstanding interactive and communication skills and also possess the enthusiasm to work with colleague and staff as a team player. In addition to these, the following qualities, skills, knowledge, and abilities are most sought:

• Proven working experience as a Restaurant Manager
• Demonstrated experience in customer service management
• Extensive food knowledge
• Proficiency in English
• Computer literacy and familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Financial management skills

Job Types: Full-time, Part-time, Permanent

Salary: Competitive salary

Schedule:

• Weekend availability

Work Location: In person

Location: Rotherham, South Yorkshire