Service Manager

Job Summary by the careerbalance.co.uk Team:

78Job Description:

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a Service Manager to join the teams across 4 services and are situated in 3 separate locations, so ability to travel is essential in this role. Two services are located in Kesgrave, Ipswich. Another service is located on the other side of Ipswich city with the last service being located in Hadleigh.

There are a variety of support needs across the 4 services including; learning disability, Autism, ABI, complex health needs and physical disability. There 5 Assistant Service Managers reporting to them over the 4 services, supporting 11 individuals currently and a number of the people we support have their own vehicles.

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services.

Our ideal Service Manager looks like this!
* Experience managing a supported living or residential/registered service.
* Experience supporting people who have learning disabilities, complex needs and/or ABI.
* Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
* Have the skills and commitment to coaching and developing a new team, with an emphasis on Practice Leadership to develop and align best practices.
* Understands the balance between keeping people safe and positive risk taking.
* Has knowledge of the legal framework that apply in this service (e.g. DoLS, capacity and best interest requirements).
* Qualification to NVQ level 3, QCE level 5 or be willing to obtain this.
* Able to look at budgets and financial information to support the service remain financially viable.

**Experience of working within LD, Autism, complex health and ABI is essential**

For more details about the role, please have a look at the role profile.

Benefits you can expect:
* £36,000 per annum
* High quality training that supports your career development.
* Paid enhanced DBS check.
* Flexible working.
* Shopping discount via Blue Light Card and The Bene£its website.
* Up to 28 days paid annual leave (pro rata).
* Contributory pension scheme with life assurance.
* Free and confidential 24/7 access to a health portal, counselling and support.
* Recommend a Friend scheme – earn up to £500.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

Location: Kesgrave, Suffolk