Service Manager

Job Summary by the Career Balance Team:

Avenues is seeking a Service Manager for its Bromley CSS community-based outreach service. The role involves motivating and inspiring a team to provide support for adults with autism, challenging behavior, and learning disabilities. Responsibilities include training, coaching, and leadership, as well as managing transitions, support plans, budgets, and staff recruitment. The majority of the work is Monday to Friday, with occasional shift work. The ideal candidate has experience managing supported living or residential services, supporting people with disabilities, and knowledge of legal frameworks. The salary is £36,000 per annum, and benefits include training, flexible working, and a pension scheme.

Job Description:

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a Service Manager to join the team in Bromley CSS , this is a community-based outreach service providing support to adults living with autism, behaviour that challenges and learning disabilities.

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

Due to the role, majority of the working week will be Monday to Friday 9am to 5pm, however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services.

Our ideal Service Manager looks like this!

• Experience managing a supported living or residential/registered service.
• Experience supporting people who have learning disabilities, complex needs and/or ABI.
• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Have the skills and commitment to coaching and developing a new team, with an emphasis on Practice Leadership to develop and align best practices.
• Understands the balance between keeping people safe and positive risk taking.
• Has knowledge of the legal framework that apply in this service (e.g. DoLS, capacity and best interest requirements).
• Qualification to NVQ level 3, QCE level 5 or be willing to obtain this.
• Able to look at budgets and financial information to support the service remain financially viable.

For more details about the role, please have a look at the role profile.

Benefits you can expect:

• £36,000 per annum
• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Bene£its website.
• Up to 28 days paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £500.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

Location: Bromley, London