Senior Dining Room Manager

NoMad London emphasises hospitality as a vital aspect of its identity and career development. The Senior Dining Room Manager is responsible for leading the food and beverage team, ensuring exceptional service across various outlets. Key qualities for this role include strong leadership, effective communication, and a commitment to continuous learning. The manager must also adhere to company policies and collaborate with other departments. In return, NoMad offers various benefits, including a referral scheme, employee discounts, and opportunities for professional growth, while promoting a positive work-life balance for its staff.

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad London

OVERVIEW OF ROLE

The role of the Senior Dining Room Manager is to successfully lead the F&B team in executing all areas of service across our various outlets. The ability to lead and inspire others while maintaining a positive, hospitality-focused attitude is crucial to the success of this role. S/he will display the desire to continually learn and develop while lending their innate ability to coach others. Commitment to service and taking care of others a must.

To work alongside the F&B team in creating and developing one of the most exciting, vibrant, and welcoming venues in London.

EXPECTATIONS

The Senior Dining Room Manager is expected to:

• Be professional at all times
• Exhibit qualities of flexibility and leadership as well as be an effective communicator
• Represent the NoMad positivity to all internal and external stakeholders as well as act as an ambassador of our brand when out in our industrys community
• Adhere to company policies and procedures at all times, including but not exclusive of, H&S policies, HR policies
• Manage own workload efficiently and find balance between responsibilities on the floor during service and any administrative tasks
• Communicate well within the team and other departments across the hotel, collaborating on shared initiatives as they relate to standards of guest interactions
• Assist Service Director directly with team development plans, rota structuring, service changes and ensuring the F&B Service Manual is up to date

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Wagestream
• Private Health Care
• Experience Stay – Breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.

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