JISC
Jisc is seeking a skilled professional for a permanent position within their Architecture and Engineering team, offering a salary starting from £42,000 per annum, depending on experience. The role involves maintaining critical infrastructure services within the DNS and Network Time group, focusing on cybersecurity. Responsibilities include platform maintenance, system monitoring, and troubleshooting. Candidates should have expertise in server administration, DNS technologies, and scripting. Jisc promotes a culture of continuous learning and offers flexible working arrangements, generous benefits including 31 days of annual leave, and a commitment to equity, diversity, and inclusion in the workplace.
Salary: From £42,000 per annum negotiable depending on experience + fantastic benefits!
Jisc Grade: TCY3 (internal use only)
Hours: 35 hours per week
Contract: Permanent
Reports into: Senior critical infrastructure engineer
Location: Hybrid – A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices.
For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.
We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are
working to build a better digital future for education and research.
Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we’re all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.
About the team:
Jisc’s security division, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. This role sits within the Architecture and Engineering team who deliver specialised security infrastructure, including robust and resilient data centres, comprehensive networking and server systems, national DNS and time services, and public cloud solutions.
About the role:
You will play a vital role in maintaining the infrastructure and critical services within the DNS and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc’s overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability, and security across the organisation.
Responsibilities will include:
• Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring.
• To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this.
• To assist in the monitoring and auditing of all systems to ensure all systems are performing and optimised to ensure that services are meeting the needs of the business and our members.
• To provide second line troubleshooting and support to users of services hosted on the platform.
Key Skills and Experience:
• In-depth knowledgeable in Linux or Windows server day to day administration, including maintenance, upgrades, hardening techniques.
• Experience operating DNS server technologies.
• Advanced knowledge of DNS record types and their use.
• Experience deploying, Integrating, and administering a wide variety of proprietary and open-source systems.
• Experience using various scripting/programming languages (namely, Java, Python, Bash, Golang, C, Perl).
• Knowledge of running a backend database: PostgreSQL, MySQL is desirable.
• Networking experience is desirable.
• Experience with Network Time services is desirable.
This position requires the successful candidate to undergo enhanced background screening checks, which include but is not limited to Basic / Enhanced UK criminal record check, Credit check, international fraud and sanctions.
Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles!
Hybrid working:
Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices.
Why work for us?
At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.
Our Guiding Principles:
Jisc’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.
Discover the amazing benefits we provide! Here’s what you can look forward to:
• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes three closure days over Christmas
• Buy up to an additional 5 days leave during the flexible benefits window
• Generous flexible pension schemes
• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support
• A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• A wide range of discounts and cashback from retailers and big-name high-street stores
• Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave
Equity, diversity and inclusion:
Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.
We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
Application process:
Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone – just tell us what works best for you.
Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!
We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality.
If you are currently a Jisc employee, please apply through your Dayforce Employee profile.
We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn.
Sponsorship:
Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.
No agencies please.
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Remote working/work at home options are available for this role.
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