NTT Data UK
NTT DATA UK is a globally-reaching business that empowers local teams and engages in transformative work. Their extensive portfolio includes consulting, applications, cloud, and infrastructure services, fostering collaboration and continuous learning in an inclusive environment. The company promotes diversity through various Inclusion Networks, including those focused on women, cultural and ethnic backgrounds, and neurodiversity. They seek a proactive Technical Lead with Salesforce expertise, offering tailored benefits and flexible working options. Committed to equity and diversity, NTT DATA guarantees interviews for applicants with disabilities who meet role requirements, aiming to build a diverse and empowered team.
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA
Core skills:
6+ years of relevant Salesforce Development Experience
Produce Technical Designs and documentations
Salesforce Service Cloud and Experience Cloud hands on configuration and administration (inc. lightning page layouts, email / routing, custom object definition, list views, dynamic forms)
Expertise on Out of the box capabilities of Service Cloud including Entitlements / SLA Management
Implementation of complex Salesforce Flows
Knowledge of Salesforce Apex and LWC development
Git software version control
Familiar with Salesforce SFDX / Visual Studio Code
Comfortable with agile delivery with Jira task management
Experience with Devops Deployment – CI / CD Pipeline
Ideal / Desired Skills:
Salesforce Industry Cloud experience
Salesforce SOQL query language and general object model / reporting awareness
Advanced Salesforce Apex development experience (inc. defining invocable Flow actions and batch Apex)
DevOps pipeline implementation and troubleshooting
Salesforce email configuration, including DNS / DKIM / SPF
AI prompt building experience
A proactive, self-starter Technical Lead able to work independently in a team.
Lead Development Team
Produce designs when required
Represent Team on Client calls and conduct client presentations
Willing able to attend the customer’s site in central London if required (though predominantly working remotely)
Experience of Salesforce Service Cloud – must
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here:
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer – we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
You’ll be working with NTT Data UK&I Salesforce Practice under the Delivery and Governance Sub practice, and joining the Development team for Public Sector / Service Cloud clients!
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