Sales Support Executive

Job Summary by the careerbalance.co.uk Team:

42Job Description:Sales Support Executive required in Cardiff.

• £26,500 basic salary with an customer service scored bonus scheme of up to £1200 per annum.
• Monday to Friday 8:30am to 5:00pm.
• Very rare opportunity with a forever growing franchise & group! 

Our client, a popular premium franchise approved car dealership in the Cardiff area, are currently expanding their sales team and adding in a new role, as a Sales Support Executive to join their growing company.
 
Reporting to the Sales Manager and working with a friendly team of 5 other New/Used Car Sales Executives and a Transaction Manager, you duties will consist of, but are not limited to the following: 

• Ensure you provide excellent support and administration service to the sales department to assis in ensuring volume targets, stock control and margins are achieved. 
• Ensure you achieve consistent brand compliance and adhere to UK legislations
• Ensure you demonstrate consistent operational conformance to regulatory process
• Ensure you are committed to delivering an exceptional customer experience
• Using the Group CRM keep accurate and comprehensive notes of all conversations
• Keep customers up to date with their order and estimated deleivery times
• Communitcate with customers to arrange a pre-handover appoitnment and manage handover dates using the group CRM
• Arrange for all vehciles to be cleaned and ready for agreed handover
• Arrange transport (if applicable) for sold vehicles from other locations to your centre in a timely manner
• Ensure all documentation and funds are recieved and signed prior to agreed handover date
• Communicate with Sales Admin via the digital deal file for admin to prepare the sales invoice
• Ensure all insurance policies are active priorto or on the agreed handover date
• All customer communication should be followed up by an email with a summary and have the sales executives CC’d for reference
• Ensure you adhere to all reporting deadlines and maintain excellent standards of deparmental administration
• Keep up to date with group processes
• Support other team members when needed

In order to be eligible you will ideally live in the Cardiff region or within a reasonable commuting distance of Cardiff. Our cline tis looking for an administrative experienced candidate with strong organizational skills. Prior experience in the role/motor trade would be an advantage but is not essential. 
 
What’s in it for you? For your hard work as a Sales Support Executive, our client is offering: 

• £26,500 basic salary with an customer service scored bonus scheme of up to £1200 per annum.
• 22 days annual holiday allowance plus the 8 bank holidays.
• Life assurance scheme.
• Car benefit scheme available for you and your immediate family.
• Employee discounts on vehicles, parts and servicing.
• Full in-house and manufacturer-approved training.
• Contributory workplace pension scheme.
• Fantastic long term career prospects with a multi-franchise dealer group operating in South Wales for over 40 years.
• Working hours are Monday to Friday 8:30am to 5:00pm.

If this Sales Support Executive vacancy interests you or if you would like to find out about other Motor Trade Jobs in Cardiff, please contact Harry Woodcock at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.Location: Wales, Cardiff