Sales Administration Manager

Job Summary by the careerbalance.co.uk Team:

48Job Description:Do you have a hands-on, reactive, and positive work-ethic? Do you enjoy managing the whole product experience, from Sales, to Logistics, to Account Administration? Do you have experience in a product focus sales managerial role and proven Sage knowledge? Then we have the job for you!

Hours: Monday – Friday 8:30am – 4:30pm
Salary: £30,000 – £35,000 per annum DOE

We are currently recruiting for a client based in rural Stratford Upon Avon, as a result of their expanding business and new depot opening. In this Sales Administration Manager role, you will take responsibility for a range of daily depot activities, and everyday can be different! You will have direct involvement and responsibility for Sales, Account Administration, Logistics and Office Management.

Some of the key responsibilities are:

• Answering telephone calls and responding to emails
• Handle customer enquiries and provide exceptional customer service experiences
• Maintain accurate records and documentation for all purchase transactions, whether internal or external
• Manage office supplies and ensure the office environment is well-organised and conducive to productivity
• Oversee the sales administration function within the depot, ensuring smooth and efficient processing of all sales orders
• Complete accurate and timely account administration- utilise Sage 50 software for order processing, inventory management, and invoicing, taking payments, following up on unpaid invoices and creating new customer/client accounts
• Be responsible for precise stock checks and as a result, purchasing of goods from suppliers when required
• General office management- managing other employees where needed, ensuring targets are met and that Health and Safety standards are always adhered to
• Arranging deliveries with suppliers and collections with logistic companies
• Communicate with transportation and logistic suppliers, and updating customers in a timely and efficient manner
• Communicating correct quotations to customers and suppliers
• Assist in the development and implementation of sales strategies to drive growth and achieve sales targets
• Provide an exceptional after-sales service to ensure full customer satisfaction

Essential skills required:

• Have Sage 50 experience
• Proven administration experience, particularly in accounts- such as invoicing, purchase orders, taking payments and credit control
• Experience in data entry
• Outstanding computer skills, with experience in Microsoft Office (Word, Outlook, and Excel) and CRM Systems
• Have excellent communication skills, both written and verbal, with suppliers, transportation companies, internal staff, and most importantly customers
• Quick-thinking and problem-solving skills
• Valid UK License and access to own transport- with the depot being based in a rural location with no access to public transport

The ideal candidate:

• Can manage the whole office process independently
• High attention to detail- with a large amount of work being office and administration based
• Have a flexible attitude- with the ability to multitask and prioritise effectively in a fast-paced environment
• Hands-on approach with a proactive and reactive mindset
• Excellent leadership skills
• Polite and professional manners

Benefits:

• Competitive Salary
• Annual Bonus Scheme (performance/profit related)
• Company Pension Scheme
• 25 days holiday per year and bank holidays
• Office shutdown over Christmas
• Opportunity to work in a fast-growing and dynamic company
• Opportunities for career growth and development

 
Interested candidates are invited to submit their resume highlighting your relevant qualifications and experiences.  If you have any further questions, please contact us on Location: West Midlands, Stratford-upon-Avon