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Room Service Waiter/Waitress

  • West London
  • £14.32 hourly
  • Novotel London West, West London, SW1A

Novotel London West

Novotel London WestHotelis part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms Job […]

Novotel London WestHotelis part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms

Job Description

We are excited to be looking for aRoom ServiceWaiter/Waitressto join our team. We are looking for someone who is experienced in this field and above all, we want someone who enjoys being part of team, working with our clients and is enthusiastic, creative and passionate about what they do!

NOTE: we are looking for talents who can work night shifts (up to 3am)

Your role will cover the following responsibilities:

  • Answer room service calls promptly and courteously.
  • Accurately take and record guest orders, ensuring all special requests are noted.
  • Prepare food and beverage items for delivery according to hotel standards.
  • Ensure all orders are complete and presented appealingly.
  • Deliver food and beverages to guest rooms in a timely manner.
  • Set up trays or tables as needed, ensuring cleanliness and presentation.
  • Provide friendly and attentive service, addressing any guest inquiries or requests.
  • Handle payments and process charges accurately.
  • Adhere to all health and safety regulations, including food handling procedures.
  • Follow hotel policies and procedures for room service.

Work Experience

  • Previous experience in a 4-5 star hotel in the F&B Department.
  • Able to finish at 3am.
  • Excellent communication, presentation & interpersonal skills.
  • Proven commercial acumen through previous roles.
  • Fluent in English – spoken & written.

Additional Information

As part of our team you can have:

  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks

Our objective is simple: make you grow and give you the spark to unleash your personality.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.

AMRT1_UKCT

Source
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