National Highways
The Operations Manager will oversee a team of Team Managers and Operators at the Regional Operations Centre (ROC). This role involves proactively managing the Strategic Road Network in the region, with a focus on enhancing customer journeys. The Operations Manager will be responsible for the control room's operations, ensuring that the team delivers exceptional experiences for customers by efficiently directing and coordinating activities. This position requires strong leadership skills to maintain high standards of service across the region.
About the job.
As Operations Manager, you will proactively lead a team of Team Managers and Operators based at the Regional Operations Centre (ROC), ensuring that we proactively operate the Strategic Road Network across the region. You will be accountable for the control room taking ownership of our customer’s journeys and providing the best possible experience for our customers by directing and co…
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