Reservations & Revenue Manager

Whatley Manor Hotel and Spa is seeking a Reservations and Revenue Manager to lead its reservations team and enhance revenue management practices. The role involves managing booking rates, analysing market trends, and collaborating with various departments to optimise performance. The ideal candidate will possess strong commercial skills, organisational abilities, and experience in reservations management. Whatley Manor, a luxurious 5-star hotel in the Cotswolds, offers a stunning environment and a range of benefits, including competitive salary, discounts, and training opportunities. The hotel values sustainability and is committed to inclusivity in its hiring practices.

Exciting new opportunity to join our team as Reservations & Revenue Manager, responsible for the professional and smooth administration of our reservations department.In this role you will lead and manage the hotel’s reservations team while overseeing the implementation and delivery of daily revenue management practices.

Working closely with the Commercial Manager, our Reservations & Revenue Manager will help maximise revenue, occupancy, and profitability across all distribution channels. This includes:

• Managing rates and inventory across booking platforms
• Monitoring and analysing booking patterns and market trends
• Collaborating with key departments to optimise business performance
• Implementing dynamic pricing strategies and supporting forecast accuracy

The ideal candidate for Reservations and Revenue Manager will bring strong commercial acumen, exceptional organisational skills, and a natural ability to lead and build rapport. Youll be confident, analytical, and collaborative with a passion for hospitality and a keen eye for opportunity.You will have proven experience in reservations management and team leadership. Familiarity with systems such as HART, or similar PMS/event booking tools, would be advantageous.

Whatley Manor Hotel and Spais a luxury 5* hotel that operates like a house and feels like a home. Less than 30 minutes from Chippenham, Stroud, Tetbury and Cirencester, we are commutable from many locations in Gloucestershire, Wiltshire, Bath & Bristol. This beautifully restored 18th century manor house hotel and spa offers a grown-up getaway in the heart of the Cotswolds. Set in 12 acres of beautifully kept gardens, we have 23 individually decorated rooms and suites, our luxury Aquarias spa and gym, conference facilities and our very own 40 seat cinema! Coupled with this, we are very proud of our range of dining options which includes our Michelin starred restaurant The Dining Room and Grey’s, Whatleys answer to casual dining, a modern dining experience lending itself to the utmost relaxation of our guests.

We are AA 5 red star Inspectors Choice Hotel and are a proud member of Pride of Britain collection.

To find out more about us, please see our company website.In particular, do watch our hotel film and check out our sustainability story.

Benefits –Alongside a competitive salary and attractive service charge which is paid monthly, as Reservations & Revenue Manger, you will enjoy additional benefits: A stunning working environment, free meals on duty, discounts on room rates, food and beverage and spa products, discounts on other Pride of Britain properties, free use of our spa and gym, workplace pension, long service awards, a generous employee referral scheme, an employee assistance program. service enhanced holiday and pension benefits. Excellent operational and sustainability training and fantastic career opportunities for those keen to progress. An extra perk is that we close for Christmas to allow our teams some quality time with family and friends. We also enjoy paid birthday leave.

Please note: We are a Disability Confident committed employer.

In line with the Asylum & Immigration Act all applicants must be eligible to live and work in the UK.

Click on the Apply button to be our next Reservations & Revenue Manager – we look forward to hearing from you!

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