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Reservations and Events Manager

  • Permanent
  • South West London
  • £50,000 annually
  • H & C Solutions, South West London, SW11

H & C Solutions

The role of Head of Reservations and Events at an iconic independent restaurant group in London offers a competitive salary of £50,000 per annum, alongside bonus incentives. The successful candidate will manage the reservations and events team, ensuring effective communication and organisation, while handling third-party enquiries and reports. They will also oversee private dining and membership management, and play a crucial role in revenue development. The ideal candidate will possess strong leadership skills, familiarity with reservation systems, and a proactive, guest-focused approach. This position is office-based in Victoria, with a stable team environment and Monday to Friday shifts.

Job Title: Head of Reservations and Events

Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!

Head of Reservations and Events Benefits:

  • Monday to Friday shift patterns.
  • A competitive starting package of £50,000 per annum.
  • Bonus related incentives payable twice per annum.
  • Based in Victoria – easy commute from most areas in London.
  • Very stable team and operation.

Head of Reservations and Events Responsibilities:

  • Responsible for the reservations and events team.
  • To help answering telephone enquiries.
  • Delegating staff Rota’s.
  • Ensuring the team are motivated and organised.
  • Managing all third-party enquiries.
  • Management of reports for reservations and events.
  • Responsible for the groups Private Dining & Membership Manager.
  • Development of sales revenue both pro/reactive.

Head of Reservations and Event Requirements:

  • A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
  • Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
  • An enthusiastic team player with a guest focused approach and excellent attention to detail.
  • A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
  • Have a pro-active role in recruiting new members for the restaurant.
  • Assist with hosting Events when required

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Source
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