
Cheval Three Quays
Cheval Three Quays and Cheval Calico House is seeking a Reservations Agent to enhance their team. The role involves delivering exceptional service and nurturing relationships with guests, agents, and corporate clients to convert enquiries into reservations. Ideal candidates will possess luxury customer service experience, preferably from a 4 or 5-star hotel or serviced apartment background in reservations or front office roles. The position offers a competitive salary, annual bonus, and various benefits, including 30 days of leave and pension contributions. Applicants must be eligible to work in the UK, and a basic DBS check may be required.
Cheval Three Quays and Cheval Calico House has an exciting opportunity for a Reservations Agent to join their team.
As Reservations Agent you will provide an exemplary level of service and build relationships with our guests, agents, and corporate clients to ensure enquiries are converted into both residences.
The successful candidate will have experience from a luxury customer service environment. A background from a 4 or 5 star hotel or serviced apartments in a reservations or front office setting would be an ideal match for this opportunity.
We want you to apply for this role, if when it comes to work you are.
- Commercially minded and sales orientated
- Experienced in a property management system, ideally Opera Cloud
- A confident communicator
- Have excellent attention to detail
- Take pride in what you do
- Have a positive attitude in everything you do
- Able to demonstrate excellent customer service
We can offer you
- A competitive salary
- Annual Bonus
- 30 days annual leave (increasing with service including public holidays)
- Life Assurance
- Season Ticket Loan
- Tuition funded support
- Apprenticeship scheme
- Contribution to personal pension (after 3 months)
- And many more benefits!
If you thrive on being the best you can and want to join our award-winning team then look no further and apply now!
Helpful to know
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered
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Source ⇲
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