Registered Service Manager

Job Summary by the Career Balance Team:

Avenues, a community organization, is seeking a new Registered Service Manager to lead a support service in Glebe House, Rainham. The manager will be responsible for overseeing a team of support workers and providing support to 12 adults with various needs such as learning disabilities, mental health issues, and autism. The ideal candidate should have a positive attitude, a desire to help others, and the ability to deliver high-quality person-centered support. A level 5 diploma or equivalent experience and a valid driver’s license are required. Avenues is committed to the “Disability Confident Scheme” and encourages disabled candidates to apply.

Job Description:

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.

We are seeking a new Registered Service Manager to lead this support service in Glebe House, Rainham. This is an exciting opportunity for someone that wants to make a tangible impact on people’s lives, supporting a good team to provide good support.

Your will be managing a service supporting 12 adults with; learning disabilities, mental health needs, autism, epilepsy, diabetes, bipolar disorder, OCD, and behaviours that challenge. You will be working with and leading a large team of Support Workers as well as one Assistant Service Managers to support you in managing this service 24/7.

It is very important for the new Registered Service Manager to have a fun, positive and can do attitude!

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

The ideal Service Manager looks like this:

• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
• Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.
• Understands the balance between keeping the person safe and positive risk taking.
• Deliver best practice based on Positive Behavioural Support principles, adopting Active Support and delivering high quality person centered support.
• Level 5 diploma or equivalent experience.
• Hold a valid driving license and have access to own vehicle.

If you would like to know more details about the role, please have a look at the role profile.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

Location: Rainham, London