Registered Service Manager

Job Summary by the Career Balance Team:

Avenues, a community-based organization, is seeking a new Registered Service Manager to lead a residential care service in Sevenoaks. The manager will oversee a team of Support Workers and Assistant Service Managers in providing support to 18 adults with learning disabilities, physical disabilities, and communication difficulties. The ideal candidate should have a positive attitude, a desire to provide high-quality service, and the ability to coach and develop a team. Other qualifications include a Level 5 diploma or equivalent experience and a valid driving license. Avenues offers a competitive salary, flexible working, and other benefits.

Job Description:

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.

We are seeking a new Registered Service Manager to lead this residential care service in the heart of Sevenoaks. This is an exciting opportunity for someone that wants to make a tangible impact on people’s lives, supporting a good team to provide good support.

Our team are supporting 18 male and female adults across three bungalows in a quiet cul-de-sac who have learning disabilities, physical disabilities and communication difficulties. You will be working with, and leading, a large team of Support Workers as well as three Assistant Service Managers to support you in managing this service 24/7.

The service is close to Sevenoaks train station and provides good local bus routes. The local town centre is within walking distance and there are numerous local supermarkets.

It is very important for the new Registered Service Manager to have a fun, positive and can do attitude!

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

The ideal Registered Service Manager looks like this:

• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
• Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.
• Understands the balance between keeping the person safe and positive risk taking.
• Deliver best practice based on Positive Behavioural Support principles, adopting Active Support and delivering high quality person centred support.
• Level 5 diploma or equivalent experience.
• Desirable to hold a valid driving license and have access to own vehicle.

If you would like to know more details about the role, please have a look at the role profile.

Why to join us!

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

As a not-for-profit organisation, we’re driven by strong ethics, and invest everything back into our staff and the people we support, and you’ll become part of the strong Avenues community, which is there to support you each day.

Benefits you can expect!

• We are offering a salary of £36,000 per annum which will increase to £38,000 per annum subject to registration.
• Paid enhanced DBS.
• Flexible working.
• Up to 28 days paid annual leave (pro rata).
• Access to high quality training that supports your career development.
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to the health portal and employee assistance programme.
• And more.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

The role may close earlier than stated if a successful applicant is found.

Location: Sevenoaks, Kent