The Ivy Collection
The Ivy Collection is excited to announce the opening of a new restaurant on Northcote Road, South West London. They are seeking a passionate Reception Manager to help shape the team and deliver the signature Ivy experience. Successful candidates will enjoy competitive pay, a 50% staff discount for dining, career development opportunities, and additional holiday allowances based on service length. The role requires a solution-driven individual with over two years of experience, excellent English skills, and a commitment to exceptional guest service. The Ivy Collection values diversity and inclusivity within its workforce.
NEW OPENING The Ivy Collection | Northcote Road
Were excited to bring The Ivy Collection to the heart of Northcote Road, one of South West Londons most vibrant and characterful neighbourhoods. This new opening offers a unique opportunity to be part of something special from day onehelping to shape a brand-new team and deliver the signature Ivy experience in a fresh new setting. Were searching for a passionateReception Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discountfor you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Extra holiday allowancefor length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off– Guaranteed!
- Access to discountson 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
- Ensure all our guests receive a positive,warmand professional first impression of the restaurant and be seated at their table
- Efficiently manage the bookings, to allocate tables equally over all sections of the
- Restaurant and to stagger times of bookings.
- To manage, train and lead the reception team
- Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
- Ensurewhen necessary, all payment methods are dealt with in the correct manner
About you:
- You have 2 years+ experience in this position
- Solution-driven individual able to work under the pressure of peak service
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are friendly and professional with plenty of charisma and flair
The Ivy Collectionis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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