Quality Controller

The role of Quality Controller involves conducting internal audits and sampling checks to ensure compliance with product specifications and quality standards. This position requires maintaining accurate records of production activities and developing the HCCF Quality System and HACCP plan. Responsibilities include training staff, supporting HACCP audits, liaising with external auditors, investigating customer complaints, and championing compliance with various quality accreditations. The candidate should possess experience in the food and drink industry, knowledge of quality control, and relevant qualifications. The position offers a full-time role with various employee benefits.

As Quality Controller, you will conduct internal audits and sample checks to ensure conformance to product specification and accepted quality standards. You will also ensure that all stages of production activities are correctly recorded and traceable. The development and implementation of the HCCF Quality System and HACCP plan for all production-related activities. The reporting of quality performance results and trends. To investigate and resolve customer complaints and to deal directly with the customer
*The key deliveries for this role are:*
*Duties & Responsibilities*
· To support the Lead Quality Controller to provide training for new staff with respect to implementation and operation of the QM.
· To provide ongoing support to existing staff as necessary so as to ensure that the requirements of the QMS are effectively and efficiently implemented and operated.
· To support the Lead Quality Controller on annual Verification Audits of the company’s HACCP Plans and system.
· Assist in the further development of the company’s QMS and HACCP plan.
· Liaison with the external auditors and providing direct assistance to them as required and necessary.
· To investigate non-conformance events, administer the concession procedure as appropriate and facilitate and coordinate potential improvements.
· To investigate and resolve customer complaint.
· Champion daily operation to ensure requirements of SALSA, BRC, M+S and other customer audits and administration of these accreditations are fully implemented.
· Maintain Health & Safety process alongside Production.
· Involvement required in all areas of production – from the shop floor up and requirement to be “hands on”, and flexible in duties to ensure best business practice.
· To be open to completing tasks which may fall outside of your role or remit with a positive, sleeves rolled up mentality.
· Continuous evaluation of performance and achievement of KPI’s to improve department performance.
· Continuous improvement of department performance, reduce costs and improve quality.
· To conduct all laboratory functions and ensure they are performed to specification.
Any other activity/tasks as and when requested by the Directors.
*Work Experience*
· Experience within the food & drink industry
· Prior experience and knowledge of QC & QA
· Management of quality standards
· Process inspection
*Qualifications*
· Level 2 Food Safety
· Level 2 HACCP knowledge/training
*Skills*
· Team player
· Can do attitude
· Dynamic
· Report writing
· Able to prioritise, manage deadlines and make decisions
· Flexible approach
· Self-confident, self-reliant and decisive
*Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application*
Job Type: Full-time
Pay: From £12.60 per hour
Expected hours: 40 per week
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Private medical insurance
* Referral programme
* Store discount
Work Location: In person
Reference ID: QC040725