Quality Assurer – Passenger Transport

Innovate Awarding, a division of the Lifetime Group, is a prominent independent organisation specialising in vocational apprenticeship qualifications. The role involves conducting quality assurance sampling of EPA assessments, supporting appeals and investigations, and managing the Sector Quality Tracker. Candidates should possess relevant assessing and internal quality assurance qualifications, alongside significant experience in passenger transport. The organisation emphasises the importance of an inclusive work culture, offering flexible working arrangements and a commitment to diversity. Lifetime Group aims to empower individuals and businesses through innovative learning, striving for a future characterised by skills transformation and social mobility.

Innovate Awarding, part of the Lifetime Group, is a leading independent national awarding organisation specialising in vocational apprenticeship qualifications.

What you will be doing.

Conduct quality assurance sampling activities of EPA assessments in line with the Quality strategy Complete audit checks on assessments, across all standards in line with the Quality Strategy Support with appeals & investigations Carry out Observations of assessment in line with the Quality Strategy remotely or face to face Gather structured feedback from Apprentices and Employers using accessible and inclusive methods to ensure continuous improvement Conduct scheduled observations of invigilation activities, ensuring compliance with quality standards and accessibility requirement Manage the Sector Quality Tracker to ensure that all EQA organisation standards and our own internal Quality Assurance policies are maintained Support EPA’s with assessment methodology remotely or face to face Manage and monitor the automated QA system ensuring that sampling percentages are maintained in line with EPA’s RAG status.

Complete detailed EPA RAG status justifications ensuring they are monitored in line with the Quality Strategy Where required provide Personal Development Plans that are SMART and support the EPA’s to achieve actions To ensure that sampling follows the internal quality assurance strategy To support with monitoring of EPA’s occupational CPD (including Back to the Floor activities) ensuring all are completed and logged annually Ensure CPD reflects Company and specific industry requirements Plan and carry out sector standardisations in line with the Standard requirements Attend QA Standardisation meetings Provide accessible and tailored induction sessions for new EPA’s, ensuring materials accommodate different learning needs Prepare and support with External Quality Assurance visits Administration of individual EPA Quality Files – including CVs, Certificates, PDP plans, etc.

Contribute to EPA 1-2-1s, providing required information to EPAMs where required Maintain a caseload of 2/3 apprentices for EPA to ensure practice remains current Maintain and enhance relationships with the Development Team to support in development and implementation of new or revised Standards What will you bring to the role? Assessing qualification (CAVA or equivalent) IQA qualification (IQA or equivalent) Significant passenger transport experience to at least occupational level 2 Functional Skills or equivalent level 2 in Maths, English Proficient user of ICT systems (e.g.

EPA Pro, Microsoft Office, Outlook, Skype, etc).

Experience of working in high-demand environments, to targets and tight deadlines Strong communication and self-motivation skills Experience of working autonomously Experience of operating as a QA within WBL/education environment Ability to use a range of IT systems Experience in administrative roles (e.g.

completing reports and maintaining records) Commitment to ensuring fair and inclusive assessment practices in line with equal opportunities policies.

Excellent time management skills Ability to work independently while accessing support as needed, within a structured framework Excellent written and verbal communication skills, an exceptional communicator with a passion for developing a team.

Ability to analyse complex situations and develop structured solution Ability to take initiative with a proactive approach Commitment to achieving objectives through structured planning and collaboration Why join Lifetime Group? There are lots of great reasons to want to work at Lifetime Group, but we think our benefits enhance your experience that little bit more.

From enhanced leave packages to flexible working, discounts to community groups, and much more.

Explore what being a life-changing person gets you here.

More than just a job Working for Lifetime Group isn’t just a job, it’s an opportunity to be part of a supportive and progressive culture that is focused on enabling people to fulfil their potential.

We’re passionate about empowering individuals and organisations to reach their full potential through innovative learning and development.

Our vision for the future is driven by a simple belief: everyone should have the chance to learn the skills that transform their lives and help them reach their full potential.

This is the world as we see it – and it’s the one that we’ll never stop working towards.

It’s a world freed of skills gaps; a world defined by diverse skills, social mobility, empowered people, thriving communities, and sustainable and growing businesses.

It’s with this shared purpose – and through our scale, breadth and influence – that the Lifetime Group is in the strongest position to make this vision a reality, for the people and businesses across the UK that choose and trust us to transform their futures.

Regardless of which brand you join, you’ll become part of a thriving community of people united by a shared purpose.

We have an impressive, impactful future ahead – one defined by skills transformations and making a real difference A diverse, inclusive and equitable workforce.

As a group, we’re committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all.

In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs.

By listening to our emerging diverse workforce, we will agree future goals and priorities as a community.

This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us Your experience is invaluable to us, and we are committed to fostering an inclusive and equitable recruitment environment for all candidates.

We welcome any feedback on how we can enhance our approach to an inclusive process, please feel free to share your ideas with us here: Your feedback This feedback is anonymous and will only be used for EDI monitoring and enhancement