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Operations Director & Nominated Individual We are recruiting for a strategic, values-led Operations Director to lead a supported accommodation service for young people, ensuring quality, safety and compliance. Position: Operations Director & Nominated Individual Location: Eastbourne Salary: £55,000–£60,000 pro rata Hours: 3 days per week, with flexibility across the week Closing Date: 14/11/2025 About the […]
Operations Director & Nominated Individual
We are recruiting for a strategic, values-led Operations Director to lead a supported accommodation service for young people, ensuring quality, safety and compliance.
Position: Operations Director & Nominated Individual
Location: Eastbourne
Salary: £55,000–£60,000 pro rata
Hours: 3 days per week, with flexibility across the week
Closing Date: 14/11/2025
About the Role
This senior leadership role offers the opportunity to shape and oversee a semi-independent supported accommodation service for unaccompanied asylum-seeking children (UASC). The Operations Director will act as the Nominated Individual, ensuring the service meets Ofsted’s Supported Accommodation Regulations and Standards 2023.
Key responsibilities include:
- Strategic oversight of service delivery, safeguarding, and regulatory compliance
 - Line management of the Registered Service Manager and support team
 - Preparing the service for Ofsted inspections and liaising with regulatory bodies
 - Leading on safeguarding, policy implementation, and conflict resolution
 - Monitoring quality assurance, data analysis, and beneficiary feedback
 - Supporting recruitment, training, and retention strategies
 - Financial oversight in partnership with the Finance Director
 - Attending quarterly Trustee meetings and contributing to strategic planning
 - Championing young people’s voices and promoting independence and dignity
 - Overseeing accurate reporting and documentation for regulatory bodies
 
This is a hands-on leadership role requiring a balance of operational rigour, strategic thinking, and compassionate oversight.
About You
The ideal candidate will bring:
- A Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
 - Experience in Ofsted-regulated supported accommodation or children’s homes
 - A strong understanding of safeguarding, risk management, and health & safety
 - Knowledge of relevant legislation including Supported Accommodation Regulations 2023, GDPR, and Working Together to Safeguard Children
 - Proven ability to lead teams, resolve complex issues, and drive service improvement
 - Excellent communication skills and a commitment to equality and diversity
 - Confidence in data analysis, reporting, and stakeholder engagement
 
This role suits someone who thrives in a values-driven environment and is passionate about improving outcomes for vulnerable young people.
About the Organisation
This service provides ringfenced, semi-independent accommodation for looked-after young people. The organisation is committed to safeguarding, inclusion, and continuous improvement. It offers a warm, collaborative culture and a strong ethos of listening to beneficiaries and staff alike. The Operations Director will join a dedicated leadership team and play a pivotal role in shaping the future of the service.
Other roles you may have experience of could include:
Registered Manager, Head of Safeguarding, Children’s Home Manager, Service Director, Head of Operations, Strategic Lead – Social Care, Responsible Individual, DSL, Head of Residential Services, Supported Accommodation Lead.
Source ⇲
 joblookup.com