Operational Support Administrator

Job Summary by the careerbalance.co.uk Team:

50Job Description:We are currently recruiting for an Operational Support Administrator to support our recently insourced Repair & Maintenance (R&M) function within Water Networks, Thames Water.

Your role will be key to the successful operational delivery of the repair and maintenance service to our customers through the effective set up of our R&M teams.

The location of this role is at Darenth – Kent – DA2 7SR
Working hours – Monday-Friday 36 hours per week

What you will be doing as an Operational Support Administrator

• Supporting the onboarding and offboarding of supplier R&M teams in a timely manner
• Support the set up of new direct hire R&M teams
• The set-up activity includes, but is not limited too:
• Engagement with fleet on commercial vehicle requirements, delivery dates and location and permits to drive
• Engagement with Learning & Development and Health & Safety on training certification and induction and skills training planning
• Supporting on creation and sharing of individual induction training plans
• Supporting on the collation of alignment of R&M teams to line manager and information relevant parties for system updates
• Engagement with digital to support the timely delivery of IT equipment and systems access creation
• Tracking of training requirements and certification of the R&M teams
• Pro-actively raising risks and gaps in information provided by supplier teams
• Ensuring permit to drive compliance across the teams
• Managing the pre-employment medical screening requirements for direct hire R&M teams

 What should you bring to the role?

• Be pro-active and organised in a fast-paced environment
• Be a tenacious and resilient individual with the ability to work with confidence in a challenging and reactive environment
• Be comfortable liaising with the frontline R&M teams as well as other internal departments within Thames Water
• Be fully competent at using IT systems and Office software (especially Excel)

What’s in it for you?

• We are offering a salary up to £34,000 per annum depending on skills and experience.
• 24 days holiday per year increasing to 28 with the length of service (Plus bank holidays).
• Contributory pension – Defined Contribution – Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?
At Thames Water, our purpose is crystal clear – to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life’s essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.Location: South East, Darenth