Night Supervisor (Full Time)

Job Summary by the careerbalance.co.uk Team:

42Job Description:

Night Supervisor – Cardiff Clayton Hotel

We have a fantastic new vacancy for Nights Supervisor in the excellent Cardiff Clayton Hotel

Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St.Mary’s Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a stone’s throw away and the city’s famous Principality Stadium only a short walk. Clayton Hotel is Cardiff’s largest hotel boasting 216 bedrooms, 7 modern meeting and conference rooms all with natural daylight and À la carte restaurant and bar, all with beautiful panoramic views of the capital city. This an exciting time to join our Group and to be a part of a team, as we continue to expand throughout the UK and Ireland.

We want our people to be as individual as our hotels, to bring their own personality, character and enthusiasm ensuring the experience we provide is always warm, welcoming, genuine and friendly. If you think this sounds like the team for you please read on for our job opportunity.

Objective of the Role

To work closely alongside and support our Night Manager with a focus on hotel and guest security, operational duties as well as maintaining the agreed standards of cleanliness throughout the hotel.

About the Role:
As a Night Supervisor, you will be responsible for the Hotel operations during the night shift which runs from 11 pm to 7am. You will be responsible for all tasks and duties during nights, ensuring that all tasks are complete to the highest standards.

The main responsibilities of the Night Supervisor can involve;

• Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service
• Guest relations
• Responsible for overall health & safety at night including fire walks, security checks, and any other relevant health & safety duties e.g. first aid
• Front Office duties including running the night audit report and check-in and check-out of guests
• Supervising the Nights porter
• Food & Beverage service at night
• Ensuring meeting rooms are set to the correct standard
• Contribute to the efficient running of the hotel.

The ideal candidate should have the following:

• Previous Nights or hotel reception experience is essential
• At least 2 years’ experience working within a customer / guest facing position
• Good computer skills and knowledge of Opera would be an advantage
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their own initiative, as well as being capable of working as part of a team

Successful candidate must have the following:

• Eligible to work in the UK
• Must be fluent in written and spoken English

About our culture:

Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.

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Location: Cardiff, South Glamorgan