Night Manager

1 Hotel Mayfair, London's first mission-driven luxury hotel, merges sustainable design with exceptional comfort and service. The hotel is seeking a dedicated Night Manager to oversee overnight operations, ensuring a memorable experience for guests while guiding the night team. Responsibilities include managing hotel operations, guest relations, collaboration with departments, and supporting financial procedures. The ideal candidate will have experience in a similar role within luxury hotels, strong leadership skills, and a passion for sustainability. Joining the team offers competitive pay, benefits, and a commitment to individual and team wellness, promoting a unique blend of luxury and purpose.

Inspired by nature and driven by purpose, 1 Hotel Mayfair is Londons first mission-driven luxury hotel. We are proud to blend sustainable design with unparalleled comfort and intuitive service in the heart of Mayfair. Our team is passionate about creating a space that is as beautiful as it is environmentally responsible a place where luxury and sustainability live in harmony.

We are currently seeking a dedicated and experienced Night Manager to join our Front Office leadership team. As a key figure overseeing overnight operations, you will ensure the seamless running of the hotel during the night, offering guests a warm, safe, and memorable experience all while guiding and motivating our night team with professionalism and purpose.

What Youll Do

As our Night Manager, youll lead the overnight operation across all departments, ensuring our guests continue to receive world-class service even while the city sleeps. Your role will include:

• Overseeing all nightly hotel operations with a focus on service excellence and brand standards

• Handling guest relations, requests, and any overnight incidents with care and confidence

• Coordinating with departments including Housekeeping, Engineering, and F&B to resolve issues promptly

• Monitoring team performance and ensuring safety, security, and service procedures are followed

• Supporting financial operations by completing closing procedures and daily audits

• Leading and motivating the night team, providing guidance, feedback, and recognition

• Acting as a senior point of contact for guests and associates during the night hours

What Were Looking For

• Proven experience in a similar Night Manager or Night Supervisor role within a luxury or lifestyle hotel environment

• A confident and calm leader with strong decision-making skills

• Excellent interpersonal and communication abilities

• Sound understanding of front office systems, guest service, and safety protocols

• A natural team motivator who leads by example and upholds the values of the brand

• Passionate about delivering outstanding guest experiences with a sustainable mindset

Why Join Us?

At 1 Hotel Mayfair, we are more than just a hotel were a movement. By joining our team, youll receive:

• Competitive salary and service charge

• Complimentary meals on duty

• Stylish uniform and eco-friendly dry cleaning

• Training and development opportunities

• Team wellness and sustainability initiatives

• A workplace that celebrates individuality, innovation, and purpose

If youre ready to lead with heart, elevate every guest experience, and support a mission that truly matters, apply now and join us at 1 Hotel Mayfair where luxury and sustainability meet, even under the stars.

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