Member registration volunteer

The organisation seeks a member registration volunteer to assist with checking in member shoppers, processing payments, and updating member details in the database. The role involves informing shoppers of their turn to shop and guiding them through the registration process. Key responsibilities include logging details, managing payment transactions, and maintaining the Pantry database. Ideal candidates should possess strong communication and customer care skills, along with patience and a welcoming attitude. Confidence in handling cash and data entry experience would be beneficial for this position.

We are looking for a member registration volunteer to help us check in our member shoppers, take payment and sign them into the Pantry. The role requires confidence when handling cash or taking card payments. You will also update member details on our database. You will inform member shoppers when it is their turn to shop.  Informing volunteers which member is next to shop

Summary of main activities and tasks

Check our shoppers in, log details onto a database including inputting new member details as necessary 

Follow the Pantry process for registration and shopping including directing shoppers to wait or when it is their turn to shop  

Checking method of payment, taking and confirming payment transactions

Keep the Pantry database updated with check-ins

Qualities / experience / skills

Good communication and customer care skills would be a real asset in this role.

Patience and a welcoming and helpful attitude is an asset.

Confidence in handling money is an advantage as is data entry skills.