Marketing Coordinator

Metropolitan Gaming Group is a dynamic multi-channel gaming and leisure brand catering to urban dwellers. Home to Metropolitan Gaming Online and Metropolitan Casinos, it operates ten venues across the UK and Egypt, including the Empire Casino and Metropolitan Mayfair. The company promotes a culture of innovation and safety while offering attractive employee benefits, including discounts and health services. The Marketing Role involves supporting senior management in executing local marketing plans for premium casinos, managing budgets, and overseeing digital channels. Ideal candidates should possess a marketing degree, strong communication skills, and the ability to thrive in a fast-paced environment.

Who We Are

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we’re dedicated to providing exceptional experiences and service for our guests, whichever platform or venue they visit.

Our ten city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London’s newest luxury casino, Metropolitan Mayfair. We’re a ‘Why Not?’ brand that likes to challenge the status quo, and we’re passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

• 50% off food and beverages in all of our UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health, and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentives
• Financial advice services
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance program: A confidential helpline providing 24/7 advice and counseling
• Cycle to work scheme

The Role

To support senior management and Marketing Manager in the delivery and execution of local marketing plans for the Premium casinos of Metropolitan Mayfair, Marble Arch and Park Lane to meet visitation and financial targets.

Main Duties

• Prepare an annual marketing and events calendar in the casino, ensuring collateral is in place on time and operational teams are fully briefed.
• Support appropriate budgetary controls. Process invoices, monitor and raise accruals and forecast marketing spend.
• Execute central promotions and marketing activity on a project basis as advised.
• Ensure the casino’s website and digital channels are accurate and up to date.
• Develop social media posts in line with the local and central strategy.
• Liaise with departmental heads from gaming and F&B around activities that may require marketing support.
• Create the monthly email and SMS communications in line with the promotional calendar, and adhering group guidelines and approval processes.
• Ensure all signage and on-property communications are current and in good order in line with our operational standards. Manage a point of sale schedule for the property.

• Plan the events programme and source and book live entertainment and decorations as appropriate.
• Champion the loyalty programme on property, supporting new card sign up targets, and card usage via casino employees.
• Provide oversight of the on-property multi-media system ensuring that content is current and that any system failures are reported.
• Support the Senior Marketing Manager and Venue Director in the development of local third party marketing relationships.
• Utilise the print management system to produce marketing collateral to agreed briefs.
• Ensure that brand guidelines are adhered to and all marketing collateral is approved via agreed channels.
• Manage local filming requests and co-ordinate accordingly.
• Ensure that all activity passes the compliance marketing checklist and is approved via the required channels.

Skills:

• Marketing or similar degree equivalent – a passion for marketing and customer service.
• Excellent written and verbal communications.
• Possess strong analytical, problem-solving and organisational skills.
• Attention to detail and the ability to work to deadlines
• Ability to prioritise workload.
• Proactive and able to work autonomously.
• Be able to work flexibly and independently in a fast paced environment managing multiple projects and deadlines.
• Possess effective decision-making and listening abilities with strong judgment skills.
• Ability to use discretion when discussing potentially confidential and sensitive issues.

Please Note: You must be aged 18 or above and have the right to work in the UK.

AMRT1_UKCT