Lettings Administrator

Connells Group is seeking a Lettings Administrator to join their Corporate Lettings Centre in Annesley, Nottingham. The role involves coordinating applications, tenancies, and void works to efficiently relet properties. While prior experience is preferred, it is not essential. The position offers a salary of £24,670 plus commission, alongside training, career progression opportunities, and a collaborative work environment. Successful candidates will possess strong customer service and administration skills, be detail-oriented, and have excellent communication abilities. Connells Group promotes diversity and encourages all qualified individuals to apply, regardless of background or experience.

Lettings Administrator
We’re looking for a passionate Lettings Administrator to complement our established team based within our Corporate Lettings Centre in Annesley, Nottingham . As our Lettings Administrator, you will provide vital coordination of applications, tenancies and void works in order to achieve an efficient turnaround of vacant properties.
No property or branch experience necessary but preferable. We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible relet outcomes.
What’s in it for you as a Lettings Administrator?

• Salary: £24,670 with additional commission per move in
• Support in training towards ARLA
• Industry-leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Collaborative, rewarding, and fun environment
• Team incentives
• Understanding of operations within an estate agency business

Key responsibilities of a Lettings Administrator

• Liaising with branches to arrange for property appraisals and other team members to coordinate on getting the property ready to let.
• Establishing marketing updates and monitoring the Right Move adverts for effectiveness
• Using initiative to make decisions on marketing strategy and recommending to our clients on next steps to achieve lets
• Creating new tenancies on the database
• Drawing up tenancy agreement documents
• Taking payments over the phone
• Arranging referencing on applications and vetting applicants according to client criteria
• Driving occupancy rates and striving to re-let properties as quickly as possible
• Creating and maintaining client trackers
• Sending client reports and ensuring all information is up to date and correct

Skills and experience required to be a successful Lettings Administrator

• Outstanding Customer Service skills
• Solid administration skills
• Resilient, positive, numerate and detail-oriented
• Organised and able to prioritise workload in a fast-paced environment
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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