Learning & Development Admin Assistant

Barchester's Learning & Development (L&D) team plays a vital role in the training and career progression of care staff across 250 UK sites. The position of Learning & Development Admin Assistant is essential for upholding Barchester's reputation for exceptional care and as a preferred employer. The role requires excellent attention to detail, strong communication and organisational skills, and a professional attitude. Candidates should have at least 12 months of administrative experience, preferably in L&D, and proficiency in Microsoft Office. Responsibilities include responding to training requests, scheduling, maintaining records, and performing general office duties, with some remote work and bi-weekly visits to the London Head Office.

Barchester’s Learning & Development (L&D) team support the training and career development of care staff at 250 sites across the UK. As a Learning & Development Admin Assistant, you will be instrumental in ensuring that Barchester maintain our reputation of providing exceptional care to residents, and as an employer of choice within the sector.

NEED TO HAVE
Excellent attention to detail
Professional attitude when dealing with matters in person or over the phone
Strong communication and organisational skills
12 months previous administration experience preferably in L & D or other admin support role

NEED TO KNOW
Proficient user of Microsoft Office
Knowledge of digital learning platforms

NEED TO DO
Respond to training requests from staff based across the UK
Schedule training in accordance with business requirements and agreed procedures
Input data and maintain records, produce reports as required
Deal with queries from and provide support to remote L&D team
Complete general office duties, including answering the telephone, photocopying, filing

This is a predominantly remote role, but the successful candidate will be required to attend our Head Office in London once every fortnight.

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