IT Support Assistant

Job Summary by the careerbalance.co.uk Team:

86Job Description:

Recruit4staff are proud to be representing their client, a leading Manufacturing business in their search for an IT Support Assistant to work in their leading facility in Churchstoke.

For the successful IT Support Assistant, our client is offering;

• £25,000 – £28,000 per Year DOE
• Monday to Friday 39 hours per week. (Part Time hours considered)
• Permanent role
• Company Pension
• 28 days Holiday including Bank Holidays
• Holiday buyback scheme

The role of the IT Support Assistant;

• Provide 1st level support for operational issues, and address the needs of the users
• Install software as needed, ensuring systems are correctly licensed
• Ensure systems are appropriately protected (anti-virus, firewalls, patching, etc.)
• Support both physical and virtualised servers
• Administer the LAN/WAN environment as directed
• Configure and install printers
• Provide support for PCs, laptops, company phones, mobiles and other associated hardware
• Document processes, policies, standards and site designs as directed
• Liaise with 3rd party support providers

What our client is looking for in an IT Support Assistant;

• Previous experience working in an IT-related role, desktop support, hardware installation, etc
• Knowledge of computer networking (LAN/WAN)
• Good understanding of computer systems, mobile devices, and other tech products
• Office 365 / Intune / AD Administration
• Excellent organisational, timekeeping, and communication skills
• Excellent problem-solving skills
• Hands-on experience with various switches & wireless technology – PREFERRED
• Some knowledge of SAP B1 or similar – PREFERRED

Similar Job titles:

IT Support Technician, IT Support, IT Technician, Second Line Support, First Line Support, IT Assistant, Information Technology Assistant, Information Technology Support Technician

Commutable From:

Welshpool, Newtown, Shrewsbury, Oswestry, Montgomery, Bishops Castle

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who is operating as a recruitment agency, agent, agencies, employment agency or employment business.

Location: Powys