Housekeeping Dispatcher

Pine Lake Resort in Carnforth is seeking a Housekeeping Dispatcher to join its team, offering 24 hours of work per week at a competitive rate of £12.67 per hour. The role involves supporting daily operations, conducting inspections, and mentoring team members. Candidates should have supervisory experience, excellent interpersonal skills, and the ability to work under pressure. The position includes various employee benefits, such as discounts, holiday entitlements, and training opportunities. Pine Lake Resort promotes diversity and inclusion, welcoming applicants from all backgrounds. Interested candidates are encouraged to apply and join the team in creating exceptional guest experiences.

RESORT: Pine Lake Resort

LOCATION: Carnforth, LA6 1JZ

HOURS: 24 per week

SALARY: £12.67 per hour

Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! We are seeking a Housekeeping Dispatcher to join our team . As a world-class resort, we are dedicated to providing exceptional experiences for our members and guests. With a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.

Reporting to the Head of Housekeeping, your main job duties will include, but are not limited to:

• Supporting the daily operation of the department in the absence of the Manager and Deputy Manager
• Conducting daily inspections of units to ensure they meet our strict quality standards
• Playing a key role in the induction and training of new and existing team members, fostering a culture of collaboration and inclusion
• Mentoring new and existing team members, ensuring they understand and embody our company culture
• Ensuring the efficient use of products and materials by all team members, strictly following sustainability guidelines
• Leading by example at all times, demonstrating a commitment to excellence and continual improvement
• Being a great teammate, supporting your department and the resort as a whole
• Assigning accommodations to each team member

Skills and experience required to fulfil the role include:

• Previous experience in a team leader or supervisory role is crucial
• The ability to multi-task and work under pressure
• Excellent interpersonal skills, both written and verbal
• Computer literacy
• Motivational and negotiation skills are advantageous
• The ability to work on your own initiative as well as part of a team
• A ‘can do’ and positive approach

The successful candidate will work three days a week, 24 hours total, including weekends and Bank Holidays, on a shift/rota basis.

In return for your dedication and passion, we offer a range of exceptional benefits, including:

• Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe
• Opportunity to earn referral bonuses through our referral program
• Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones
• Access to our Employee Assistance Program (EAP), providing confidential support and guidance
• Free parking, ensuring convenience and ease during your workday
• Utilisation of our modern leisure facilities, promoting a healthy work-life balance
• Uniform provided, ensuring a professional and polished appearance
• Phenomenal training opportunities, enabling you to continuously develop and enhance your skills
• Perks at Work Membership, granting you access to discounts on various products and services

At Pine Lake, we are committed to fostering diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process.

Join our ambitious and collaborative team at Pine Lake Resort and contribute to creating unforgettable experiences for our valued guests. Apply now and embark on an exciting journey with us.

To find out more or contact us directly, please email