Head of Individual Giving and Legacies

The charity is seeking a Head of Individual Giving and Legacies to lead its ambitious transformation programme and new strategy for 2025-29. The role, based in London, offers a salary of £65,118 plus benefits. The successful candidate will provide strategic leadership in expanding the charity's financial supporter base and income generation, collaborating across departments. The organisation prioritises the voices of those affected by multiple sclerosis and fosters a supportive work environment. They welcome applications from diverse backgrounds, including those with disabilities, and offer various employee benefits to promote work-life balance and personal growth.

Position: Head of Individual Giving and Legacies
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About the Employer 

This charity makes sure people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK. 

Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus.

Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information.

This organisation’s people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you’ll be able to make a difference. 

About this job

It is a very exciting time to join this charity as their Head of Individual Giving. They are implementing an ambitious cross-organisational transformation programme. And they have just started a new 2025-29 strategy. Income Generation and Individual Giving are central to both.

This organisation is transforming its approach to engagement to grow and deepen relationships with all their audiences. This creates an opportunity to integrate their approach to Engagement, Income Generation and Individual Giving. So they can increase the financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to the charity’s ultimate vision of a world free from MS.

They are looking for someone to provide strategic and operational leadership to Individual Giving. Someone who can work collaboratively across the organisation to lead and drive forward the charity’s ambition to increase their financial supporter-base and increase income.

You will act as the leading authority on matters relating to Individual Giving, providing advice across the organisation including to the Director of Income Generation, and cross-organisational Income Generation Activity Group.

You will enable the delivery of the transformation Individual Giving workstream.  And have strategic ownership of the Individual Giving programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters

You will lead on Individual Giving planning and budget setting, contributing to the overall business planning process for Income Generation.

Closing date for applications: 9am, Friday 22nd August 2025
Anticipated interview date: w/c 1st September 2025

How to apply:

Please click ‘Apply’ and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. 
Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage.

Equal Opportunities
This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

Disability Confident Employer 
Our client is a Disability Confident Employer and they’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. 

More about their employee benefits: 
They have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them)
• Flexible working options  

Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• Cycle to work scheme
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely
• Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for the charity’s activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours  

Safeguarding

This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with.

This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment.

They recognise their particular responsibility to make sure vulnerable adults and children are protected.

They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with this organisation. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.  

No agencies please.