Head Bartender

The Piano Bar is seeking a passionate Head Bartender to deliver exceptional customer service and expertly prepare a variety of beverages. This role involves maintaining the bar area, crafting drinks, engaging with customers, and fostering a welcoming atmosphere. The position offers numerous benefits, including complimentary stays, free meals, enhanced annual leave, and significant discounts. Employees can also enjoy career development opportunities, wellness programs, and mental health support. The Head Bartender will supervise daily operations, ensure compliance with policies, and have a thorough understanding of the menu and licensing laws.

Job description

We have an exciting opportunity for a HeadBartenderto join our team at Piano Bar.

As a HeadBartender you should have a passion for delivering exceptional customer service and possess expertise in preparing a variety of beverages. The Head Bartender will be responsible for maintaining the bar area, crafting delicious drinks, engaging with customers, and ensuring a welcoming atmosphere.

Whats in this for you?

We offer a wide range of benefits and have excellent opportunities for career advancement and development and provide exceptional training programs for all employees as well as supervisors and managers:

• Enjoy a complimentary guest experience stay at our hotel within your first 6 months of service (accommodation and breakfast for 2 people)
• Indulge in free meals featuring a healthy and balanced menu, complete with hot and cold buffet options.
• Enhanced Annual leave (max. 33 days after 5 years)
• Get a 50% discount in our Food & Beverage outlets – Min Jiang, Origin Kensington or Piano Bar
• Be rewarded with £500-£1300 as a thank you through our Refer a Friend recruitment incentives
• Monthly team appreciation events to celebrate team member achievements
• Social Events including Annual Awards, Annual Team Member party, gala dinners and more.
• Access career development and progression opportunities.
• 1 day (paid – contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave
• Uniforms provided and laundered complimentary, with dry-cleaning allowance for non-uniformed team members
• Receive mental health support from our trained Mental Health First Aiders
• Access our welfare service via the Employee Assistance Program, providing support through Health Assured.
• Well-being programs- Eye test vouchers and contributions towards glasses, various wellbeing activities focused on mental and physical health, life assurance well-being/multi faith room

This is an amazing opportunity to join a dynamic team, providing an efficient and courteous food and beverage service to guests:

• Performs duties in line with departmental Standard Operating Procedures and complies with all relevant hotel policies and procedures.
• Ensure all team members follow the companys code of conduct this includes the following company policies.
• Complies with and applies all People & Culture procedures and policies.
• Ensures that all Goodwood SOPs are adhered to at all times.
• Welcoming new members to the team, both agency and those directly employed by the Royal Garden Hotel.
• Performs duties in line with departmental Standard Operating Procedures and is fully conversant and compliant with all relevant hotel and current government guidelines.
• Be at work in time, in clean and tidy uniform, respecting the departmental grooming standard.
• Has a thorough understanding of and adheres to the licensing laws.
• Supervise and assist daily shift operations and ensures compliance with all Bar policies, standards and procedures.
• Be able to prepare bespoke cocktails according to the guests requests.
• Be confident with the menu knowledge and its allergens, and with wine list.
• Ensures guest bills are correctly priced, well presented, appropriately signed or paid.
• Has a thorough understanding of the POS system and telephone system and displays good telephone manner.
• Supervise the entire area of the Bar.

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