AccorHotel
Job Description Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event-led 4-star property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high-energy hospitality—and we’re looking for a hands-on leader who thrives in a busy and dynamic environment.. General […]
Job Description
Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event-led 4-star property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high-energy hospitality—and we’re looking for a hands-on leader who thrives in a busy and dynamic environment..
General Manager – Mercure Dartford Brands Hatch Hotel & Spa
We are seeking a visionary and Commercially astute General Manager to lead this dynamic property.
The role demands a leader who can drive performance across all departments, elevate guest experience, and deliver commercial results. With a unique blend of corporate, leisure and event business, this is an opportunity to shape a standout hospitality destination.
Implement and monitor service protocols that consistently exceed guest expectations
– Champion guest experience culture, personally engaging with guests and clients and resolving escalated service issues in a timely manner
– Curate seasonal events and experiences that showcase the Hotel and drive incremental revenue
Commercial Experience
– Analyse performance metrics and implement strategies to improve R E V P A R, A D R, and occupancy
– Partner with Sales & revenue functions to promote the hotel, Leisure club, M& E, across leisure, corporate, and event segments
– Build strong relationships with local businesses, B I D’s, suppliers, and community stakeholders
Proven success as a General Manager or senior leader in a 4 property
– Strong financial acumen with expertise in budgeting, forecasting, and P& L management
– Degree in Hospitality Management, Business Administration preferred
– Certifications in Revenue Management)
– Competitive salary with performance-based incentives
– Opportunity to lead a landmark property and spa facilities
– Be part of Accor – a global hospitality leader with over 5,000 properties worldwide
– Discounted room rates for you and your loved ones at Accor hotels worldwide
– Company pension scheme
– 28 days holiday (increasing to 33 with service)
– Free on-site parking and meals during shifts
– Career development opportunities within Accor and the Hotel group including Marriott, I H G and Best Western Hotels.
If you are ready to take the next step in your revenue career and join a company that values innovation, performance, and people—please submit your C V and cover letter online.
Keywords: General Manager, Location:
Source ⇲
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