French Speaking Customer Service

A French-speaking Customer Service Advisor position is available in Edinburgh, offering a salary of £25,800 per year for a full-time, permanent role. The successful candidate will join a global industry leader and manage the complete customer journey, handling a high volume of inbound calls and building relationships with clients and carriers. Key responsibilities include resolving issues, providing quotes, and arranging bookings. The ideal applicant should possess excellent communication skills, problem-solving abilities, and adaptability. The company promotes equal opportunities and encourages applications from diverse backgrounds.

Job Title: French Speaking Customer Service AdvisorLocation: EdinburghSalary: £25,800 per yearEmployment Type: Full Time, PermanentAre you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in French?Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team.

The ideal candidate will efficiently and effectively manage the end-to-end customer journey.Key Respons Manage current customer accounts- Handle a high volume of inbound calls- Build and maintain relationships with carriers and customers- Provide exceptional customer service to clients and carriers- Resolve customer and carrier issues- Provide quotes, arrange bookings, and take payments- Demonstrate excellent multitasking skills and proficiency in computer software- Represent the company professionally and serve as a role model to other employeesJob Req Excellent written and verbal communication skills- Adaptability to changes in the work environment- Accuracy and ability to produce high-quality work- Dependability- Strong problem-solving skills- Ability to work effectively in teams and be open to others’ perspectives- Respect for individuals with diverse cultural backgrounds- Strong decision-making abilities Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.