Day Porter

The client is seeking an experienced Porter for a luxury development in West London, offering a salary between £29,000 and £31,000 annually. The role requires working Monday to Friday from 8 am to 5 pm, with Saturday afternoons for four hours, totalling 44 hours per week. Responsibilities include welcoming residents and guests, managing queries, coordinating deliveries, ensuring security protocols are followed, and overseeing building maintenance. Light cleaning duties are also part of the role, primarily assisted by an on-site Cleaner. The Porter will be the main point of contact for residents and management, ensuring effective communication and safety within the building.

Our Client are currently looking for an experienced Porter to join their team at a luxury development based in West London.

Working Monday to Friday 8am – 5pm and Saturday afternoons for 4 hours with 1-hour unpaid lunch (44 hours per week)

Salary ranges between £29,000 – £31,000 annually.

Light cleaning duties involved, majority cleaning duties covered by the Cleaner who is based on-site Monday to Saturday also.

Duties include:

• Greet and welcome residents, guests, and visitors with professionalism.
• Manage resident queries and requests promptly and courteously, offering assistance where needed.
• Provide information on building amenities, services, and local area recommendations (e.g., restaurants, transport links).
• Coordinate deliveries and packages, ensuring secure receipt and notification to residents.
• Register and monitor visitors and contractors entering and leaving the building.
• Ensure security protocols are followed, including verification of visitors and maintaining logs.
• Act as the main point of contact for residents and management, relaying any concerns or building issues promptly.
• Maintain clear, professional communication with residents, contractors, and building management.
• Oversee security measures, including monitoring CCTV, controlling access, and patrolling common areas.
• Report any suspicious activity or security breaches immediately.
• Ensure that all doors, gates, and access points are properly secured.
• Conduct regular checks of fire alarms, extinguishers, and emergency exits to ensure compliance with safety regulations.
• Respond to and report any hazards, accidents, or emergencies in line with health and safety protocols.
• Log and report maintenance issues raised by residents, ensuring they are addressed in a timely manner.
• Liaise with contractors, granting access to the building and overseeing work as necessary.
• Monitor the general upkeep of the building, identifying any maintenance requirements proactively.
• Regularly check the operation of building facilities such as lifts, entry systems, and lighting.
• Coordinate necessary repairs or maintenance for essential systems.
• Ensure the main entrance, lobby, hallways, stairwells, and other communal areas are clean, tidy, and presentable at all times.
• Sweep and mop floors, ensuring no dirt or debris accumulates in high-traffic areas.
• Dust and wipe down all surfaces, furniture, handrails, and windowsills.
• Clean and disinfect high-touch surfaces, such as door handles, lift buttons, and intercoms.
• Place bin bags in bins in the bin room.
• Close all bags and take the rubbish out and leave it on the street for collection on applicable days.
• Assisting the Cleaner with further cleaning duties in emergencies.

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