Customer Support Administrator

Centric People

Job Summary by the Career Balance Team:

Centric Talent is currently recruiting for a Customer Support Administrator to join a client in Bolton. The role involves responding to customer queries, data entry, answering telephone calls, and other administrative tasks. The ideal candidate should have excellent Microsoft Office skills, previous experience in a fast-paced admin or contact centre role, and good attention to detail. The working hours are Monday to Friday, with shifts available from 8am to 4pm. The pay is £10.42 per hour, rising to £10.58 after 12 weeks. Immediate starts are available, and benefits include free training, parking, and an onsite canteen.

Job Description:Customer Support Administrator – Bolton – Temp to Perm – Friendly Environment – 40 hours per week – Apply today!

Centric Talent is currently recruiting for a talented Customer Support Assistant to join our client located in Bolton (BL3) to start work on an entry level customer support role.
We are looking for candidates who have effective communication, organisational and IT skills and who can demonstrate ability to work in a high-volume busy office-based environment.

Our client is one of the most established names in the UK bathroom industry and truly is your “home for bathrooms”.

They are seeking an organised, dependable, and conscientious individual to join their team supporting predominantly high-volume inbound customer emails that come through and any other admin-based task for their busy transport department.
The ideal candidate will have general admin skills, the ability to work at a fast pace and be able to respond to a high volume of customer emails on a day-to-day basis.  This role would be suitable to someone who has previously worked in a high-volume call/email/customer service setting.

This exciting opportunity is temporary to perm.

Key Areas of Responsibility:

As a Customer Support Administration Assistant for this prestigious client, some of the tasks you could expect to be working on are below

  • Responding to a high volume of queries by email and telephone  
  • Data entry
  • Answering telephone 
  • Any other ad hoc admin duties required.
  • Full training will be provided for the right candidate. 

This list is not exhaustive – your role will develop and change, and we are looking for people who are interested in growing with the role. 

Customer Support Assistant: Essential Skills 

  • Excellent Microsoft office skills (Word/Excel)
  • Previous experience working in a fast-paced admin / contact centre role is essential ideally email based.
  • Good eye for detail
  • Confident using a keyboard. 
  • Strong Verbal and written communication 
  • Organised 
  • Both numeracy and literacy skills at a proficient level  
  • The ability to work well alone, and in a team.
  • Good communication skills 

Customer Support Assistant – Hours of Work & Pay

There is no weekend working required with this role, simply Monday to Friday. 
The shift times available are: 

  • 8am – 4pm Monday to Friday 
  • This role is full time 40 hours per week. 
  • £10.42 per hour rising to £10.58 after 12 weeks. 

Benefits Package

  • Immediate starts available. 
  • Free Training and Upskilling provided. 
  • Free & secure car parking/Bicycle storage 
  • Onsite canteen 

To apply for this role Simply click APPLY and our Recruitment Specialists will be in touch to go through the detail with you.  Please ensure that you send your most up to date CV.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Centric Talent will be acting within your interest and will contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us.
We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable
Please be aware, Centric Talent do NOT charge any fees for arranging work for you – if anyone asks you for money to organise an interview or assessment, please contact us immediately.Location: North West, Bolton

To apply for this job please visit joblookup.com.

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