A dynamic company is seeking a motivated Customer Service Advisor to join their team. The role involves generating leads, booking qualified appointments, and managing customer records. Candidates should possess strong communication skills, a proactive mindset, and the ability to thrive in a fast-paced environment. Responsibilities include contacting decision-makers, maintaining the CRM system, and supporting the sales team. The position offers various benefits, including extra annual leave, long service bonuses, and career development opportunities. Ideal applicants will have experience in telephone sales or lead generation, strong organisational skills, and at least five GCSEs or equivalent qualifications.
Are you a motivated and target-driven person who enjoys helping people? Do you work well in a fast-paced environment and love finding new leads? Join us as a Customer Service Advisor help support our dynamic team by booking qualified appointments and keeping our customer records up to date. If youre a strong communicator with a proactive mindset, this is a great opportunity to grow your career.
The Role
As a Customer Service Advisor, your main goal is to generate leads, qualify prospects, and manage our database. Key responsibilities include:
- Contacting and speaking to key decision-makers in potential client companies
- Booking quality sales appointments that meet set targets
- Keeping our CRM system updated with accurate customer information
- Helping the sales team with reports and feedback on campaign performance
- Following up on leads and marketing campaigns to boost conversions
- Representing our company positively and professionally at all times
What Youll Get
- Extra annual leave for long service
- Access to our benefits and rewards platform
- Long service bonuses
- Health cash plan
- Life assurance
- Opportunities to develop your career
- Support from our Employee Assistance Programme
- And more perks youd expect from an industry leader
What Were Looking For
We want enthusiastic team players with:
- Experience in telephone sales or lead generation
- Strong communication, negotiation, and time management skills
- A confident and positive attitude, with the ability to handle rejection
- Good attention to detail and organisational skills
- Experience using CRM tools and Microsoft Office (Outlook, Excel)
- The ability to work on your own and in a team
- At least five GCSEs (or equivalent) with solid written and number skills
Experience in mail, delivery, or marketing services is helpful but not essential.
Think this sounds like your next career move? Apply now .
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Source ⇲
joblookup.com