Customer Service Advisor

A company in Broxburn is looking for a temporary Customer Service Representative, offering a salary of £13 per hour. The role involves handling inbound calls, responding to inquiries via email and phone, and resolving customer issues while maintaining records in the CRM system. Candidates should have prior customer service experience, excellent communication skills, and strong organisational abilities. The position provides an opportunity to work in a supportive team environment, promoting customer satisfaction. The employer values diversity and encourages applications from all qualified individuals, regardless of background.

Job Title: Customer Service RepresentativeLocation: BroxburnSalary: £13 per hourJob Type: Temporary, full timeAbout the Role: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team on a temporary basis in Broxburn.

This role is perfect for someone who enjoys interacting with customers and providing exceptional service.Key Responsibilities:
* Handle inbound customer calls
* Respond to customer inquiries via email and phone
* Provide accurate information and resolve customer issues promptly
* Maintain and update customer records in the CRM system
* Assist with processing orders and managing customer accounts
* Collaborate with team members to ensure customer satisfactionRequirements:
* Previous experience in a customer service role preferred
* Excellent communication and interpersonal skills
* Ability to handle difficult situations with tact and professionalism
* Strong organizational skills and attention to detail
* Proficiency in using CRM systems and Microsoft Office
* Ability to work independently and as part of a teamBenefits:
* Opportunity to gain valuable experience in a dynamic environment
* Supportive team and positive work culture

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.