Complex Support Worker.

Job Summary by the careerbalance.co.uk Team:

65Job Description:

Complex Care Support Worker

Location: Between Rastrick and Cleveleys

Salary: £12.50

Working in care is not just a job; it’s an extraordinary opportunity to be a hero in someone else’s story. Every day, care workers have the power to transform lives through compassion, dedication, and the simple act of being there for those who need it most. Whether comforting someone in their most vulnerable moments, offering a gentle touch, or providing essential support, care workers embody the essence of heroism. It’s not about grand gestures, but the small, everyday acts that make an immeasurable impact on the lives of others. 

We are seeking an empathetic and dedicated Support Worker to provide personalized care and assistance to an adult male with a learning disability, neurological migration disorder, left-sided hemiplegia, epilepsy, challenging behavior, and who is registered blind. The successful candidate will play a crucial role in improving the individual’s quality of life, promoting independence, and ensuring their overall well-being.

Key Responsibilities:

• Personalized Care:
• Provide assistance with daily living activities, including personal hygiene, dressing, and grooming.
• Adapt support techniques to accommodate the individual’s specific needs arising from left-sided hemiplegia and blindness.

• Epilepsy Management:
• Implement and monitor seizure management protocols in collaboration with healthcare professionals.
• Remain vigilant to signs of seizures and provide timely assistance and support.

• Behavioural Support:
• Understand and manage challenging behaviours in a patient and empathetic manner.
• Collaborate with the care team to develop and implement behavioural support plans.

• Mobility Assistance:
• Support the individual in overcoming physical challenges associated with left-sided hemiplegia.
• Facilitate safe transfers and positioning to ensure comfort and prevent complications.

• Communication and Sensory Support:
• Adapt communication methods to accommodate the individual’s visual impairment.
• Utilize alternative communication tools and techniques to facilitate effective interaction.

• Emotional Well-being:
• Foster a positive and supportive environment to enhance emotional well-being.
• Develop a strong rapport to understand and respond to the individual’s emotional needs.

• Healthcare Collaboration:
• Liaise with healthcare professionals, including therapists and specialists, to provide comprehensive care.
• Attend medical appointments and provide accurate information about the individual’s condition and progress.

• Documentation and Reporting:
• Maintain accurate and up-to-date records of care activities and behavioral observations.
• Communicate effectively with the care team and provide regular updates on the individual’s progress.

Qualifications and Skills:

• Previous experience in a similar role or relevant healthcare setting is preferred.
• Knowledge of learning disabilities, neurological disorders, epilepsy, and challenging behavior.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and respond effectively to challenging situations.
• Empathetic and person-centered approach to care.

Working Hours: The position will require flexibility in working hours, including evenings, weekends, and holidays, to ensure comprehensive care coverage.

Benefits/Package

• Industry and bespoke training plan – tailored to meet the needs of the individuals you support
• Career development and ongoing training opportunities
• Full support and supervision
• Mileage reimbursement – increased recently to support the recent fuel price increases
• Flexible work patterns
• Rewarding opportunity to make a real difference to an individual’s life
• Working for an outstanding CQC rated provider

The refer a friend scheme is worth £200 in total. This is split £100 after the person has worked 100 hours and then another £100 when they have passed probation (6 months usually).

Are you passionate about making a positive impact in the lives of others?

If you are ready to contribute to a supportive and dynamic team and make a difference in the lives of those we care for, we invite you to apply for this rewarding opportunity.

Please contact our friendly recruitment team on  if you would like to know more about this position.

Location: Cleveleys, Lancashire