Commercial Coordinator

Appello is seeking a Commercial Coordinator for a hybrid role based in New Milton, offering a salary between £28,000 and £30,000 per annum. The position requires a commitment of 35 hours per week, from Monday to Friday, with a start date in June or July 2025. Candidates should have strong communication skills, computer literacy, and experience in coordinating business services. The role involves managing customer contracts, ensuring compliance, and liaising with clients regarding billing. Appello offers various employee benefits, including a pension scheme, holiday entitlement, and discounts on products and services.

COMMERCIAL COORDINATOR
Hours: 35 hours per week
Shift pattern: Monday – Friday 09:00-17:00
Salary: £28-30,000 per annum dependant on experience
Location: Hybrid – New Milton
This role is a UK based role and any remote work must also be within the UK.
Start Date : June /July 2025
For this role, you need 5mpbs upload and 15mpbs download internet speed
Appello Perks
23 days holiday rising to 25 with length of service
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Free on-site parking
ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
QUALIFICATIONS
A good general standard of secondary education.
GCSE Grades A-C or equivalent or NVQ Level 2/3.
A business related qualification is desirable.
EXPERIENCE
Proven track record in coordinating business services/requirements
Communication at B2B level and an understanding of good business practice is essential.
Highly effective & professional written and verbal communication, relevant work history to evidence this.
KNOWLEDGE
Computer literacy is essential.
Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
The ability to interpret, handle and analyse large data sets is essential.
Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
PERSONAL QUALITIES
Ability to work under pressure
Highly motivated self-starter with excellent commercial acumen.
Highly organised
Reliable
To use initiative in problem solving
Excellent interpersonal skills
Ability to communicate effectively with people at all levels
Flexible approach to multi-tasking
Strong customer focus
Polite telephone manner with customer service skills
Attention to detail is essential
THE ROLE
Join the action as a Commercial Coordinator at Appello, where every contract you manage helps keep our business thriving! You’ll be the behind-the-scenes hero ensuring all customer contracts are set up flawlessly for legal and billing purposes.
Your day will be packed with exciting challenges—from crafting contracts and keeping the database in top shape to monitoring performance, renewals, and compliance like a pro. You’ll be the go-to expert, making sure SIM cards are invoiced correctly, working closely with the Sim Card Asset Manager, and spotting risks and opportunities in existing agreements.
And it doesn’t stop there! You’ll be the voice of Appello, communicating with customers to arrange billing beyond warranties and sorting out purchase orders. If you’re detail-oriented, love problem-solving, and thrive in a fast-paced environment, this is your chance to make an impact in a role that’s as rewarding as it is dynamic!
READY TO APPLY
If you are interested in this role please upload your CV and answer a few questions about yourself
OTHER INFORMATION
This is an exciting time at the Appello group – we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on