Harris Hill Charity Recruitment Specialists
Interim Client Services Manager (6-Month FTC) £38,000 – £40,000 p.a. (pro rata) | 30–37 hours per week | West Sussex (multi-site) Looking for your next challenge in people and service management?I am delighted to be working alongside an amazing not-for-profit organisation in search of a dynamic Interim Client Services Manager to lead frontline advice and […]
Interim Client Services Manager (6-Month FTC)
£38,000 – £40,000 p.a. (pro rata) | 30–37 hours per week | West Sussex (multi-site)
Looking for your next challenge in people and service management?
I am delighted to be working alongside an amazing not-for-profit organisation in search of a dynamic Interim Client Services Manager to lead frontline advice and casework projects for a 6-month period. You’ll motivate and support a dedicated team of staff and volunteers, keeping quality high, targets on track, and services running smoothly across multiple sites.
What you’ll do:
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Lead and inspire teams delivering advice and casework projects
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Drive performance, quality, and compliance across services
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Support staff development through supervision, feedback, and training
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Build strong relationships with partners and stakeholders
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Use data and insights to report, improve, and innovate
What you’ll bring:
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At least 1 year’s experience managing people in a service delivery role
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Proven track record of hitting KPIs and managing multiple projects
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Great organisational, problem-solving and digital skills
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A collaborative, resilient, and inclusive leadership style
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Willingness to travel across West Sussex
Desirable: Experience managing advice or casework services (e.g. housing, benefits, debt).
This is a hands-on leadership role where you can make a real impact, supporting vital community services through a period of change and opportunity.
Source ⇲
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