Claims Handler x 2

Job Summary by the careerbalance.co.uk Team:

60Job Description:Claims Handler x 2
Location- 100% HOMEWORKING
£24,000-£25,000 negotiable

Are you looking to work a 100% from Home? where you are able to have a good work life balance and have flexibility with your working hours, the please read on!

This leading Insurance Company handling claims management services are looking to recruit 3 X Claims Handlers/Technicians due to constant expansion and growth of the company

You will provide exceptional customer experience to a portfolio of High Net Worth and Commercial subsidence claims.

About the role
You will be the first point of contact to the Clients and Policyholders for any queries on their Subsidence claims.
As well as proactively driving your claim portfolio you will be required to maintain a task diary system, recommend and raising payments, produce client reports, letters, liaise with contractors and other external suppliers you will also handle complaints from customers and suppliers

Previous Claims /Insurance experience is a key requirement along with having strong Administrative skills.

You need to be:
” Organised, diligent, and able to run tasks through to completion
” Conscientious and hard working to achieve the required results, as well as being flexible and adaptable during times of high volumes
” Excellent communication and negotiation skills
” Experience of computer-based claims handling system
” Ability to deal with demanding customers in a sympathetic but firm manner over the telephone.
” Able to cope with a fast-changing working environment
” A desire to embrace innovative working practices
” Ideally educated to ‘A’ level/ degree standard

Working for this client you will be given the opportunity to study further with regards Insurance Exams
This is an excellent company to work for, the company will consider all candidates who have strong customer service/administrative experience with a keen interest in Insurance/ClaimsLocation: South East, London Wall