Band 4 Sales Ledger Officer/ Credit Controller

Job Summary by the careerbalance.co.uk Team:

30Job Description:Job summary
The Credit Control Department at University Hospitals Birmingham NHS Foundation Trust (UHBFT) provides a sales ledger and credit control service to seven organisations processing and collecting sales invoices with a total value of circa £2.5bn per annum. We are looking for an experienced Sales Ledger Officer / Credit Controller to join our team on a permanent basis.
This role involves both sales ledger administration, to include the creating of new debtor accounts and the raising of invoices and credit notes, along with the associated debt collection work.
We are based 5 minutes walk from 5 ways train station and can offer flexible working hours with the opportunity to work from home two days per week after initial training has been completed, subject to service delivery requirements.
Main duties, tasks & skills required
The successful candidate will take ownership of their own portfolio of debtor accounts ensuring new accounts are raised accurately, sales invoices are raised in a timely manner and unpaid debts are followed up, resolving debtor disputes as they arise and escalating problem accounts to management.
Strong communication skills, both written and verbal, are essential to success in the role, along with an ability to prioritise your own workload and work with minimal supervision. Experience of using Microsoft products Excel, Outlook and Word would be advantageous.
The attached job description and person specification contains full details of the role.
For further information or an informal discussion please contact tel:
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their ‘whole self’ to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
Educated to at least GCSE level or equivalent to include grade 9 – 4 English and Maths
Further study to NVQ 4 in Finance/ Customer Care or equivalent knowledge, training and experience
Experience
Essential
Current Credit Control experience in a commercial environment.
Evidence of working successfully in a team environment
Desirable
Knowledge of UHB departmental structure and staff.
Additional Criteria
Essential
Good communication skills (both verbal and written)
Assertive and persuasive with good negotiation skills
Ability to prioritise and work to deadlines
Ability to diffuse confrontational situations
Ability to interact effectively with all levels of management
Good organisational ability.
Formal or practical training in basic principles of accounting.
Basic knowledge of the law relating to commercial debt.
Good working knowledge of Microsoft products, particularly Excel, Word and Access.
Well motivated and pro-activeLocation: Birmingham