Assistant Restaurant Manager

The Assistant Restaurant Manager at Helena's will oversee the team to ensure a high-quality dining experience while prioritising guest satisfaction. Responsibilities include leading the team, upholding service standards, engaging with guests, and providing personalised service. The role also involves training staff, monitoring service quality, collaborating with culinary teams, and maintaining health and safety standards. Candidates should have experience in luxury dining, strong leadership skills, attention to detail, and a proactive problem-solving approach. A guest-first mindset, excellent organisational abilities, and the right to work in the UK are essential for this position.

The Assistant Restaurant Manager will plan, organize, control and direct the work of employees in Helena’s our all-day dining restaurant, while ensuring guest satisfaction.

Heres an enhanced version of the “What You Bring” and “What You Will Do” sections to make them more compelling:

What You Will Do:

• Lead and support the team in delivering a seamless, high-quality food and beverage experience.
• Ensure that all service standards are upheld, creating an atmosphere of excellence and efficiency.
• Actively engage with guests, providing personalized service and ensuring their needs are met with warmth and professionalism.
• Train, mentor, and develop the team, fostering a culture of continuous improvement and career growth.
• Monitor service quality, efficiency, and guest satisfaction, addressing any issues proactively.
• Collaborate with the culinary and beverage teams to enhance offerings and maintain consistency.
• Maintain impeccable standards of cleanliness, organization, and compliance with health and safety regulations.
• Assist in managing financial performance, including cost control and revenue enhancement initiatives.

What You Bring:

• Proven experience in a luxury setting, with a deep understanding of high-end service standards.
• A strong background in all-day dining operations, with a passion for delivering exceptional guest experiences.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• A keen eye for detail and a proactive approach to problem-solving.
• Impeccable personal presentation and a warm, engaging personality.
• A guest-first mindset, with the ability to anticipate needs and go above and beyond expectations.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• The right to work in the UK.

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