Assistant Manager

Job Summary by the careerbalance.co.uk Team:

87Job Description:

Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector with industry-leading levels of service, exceptional food and an unforgettable experience for our guests.

Now is the time to join our team! We offer flexible working hours, competitive rates of pay (and bonus!) and great career progression opportunities – the sky is the limit.

Working for the franchise’s, you will oversee and provided inspired leadership for the operations in line with all our company’s brand strategies.

You will be support your restaurant manager and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service. Controlling costs, brand standards, outstanding food, team building and providing a unique guest experience will all impact on your success.

Here is what you need:

• Operationally focused on implementing brand standards and policies
• Consistently deliver industry-leading guest service
• Maintain awareness of market trends in the hospitality industry, understanding forthcoming guest initiatives and monitoring what local competitors are doing
• Manage all controllable costs to keep operations profitable
• Understand weekly sales information
• Provide excellent management guidance to your team including training, development and leadership
• Maintain store team member loyalty by coaching, developing and disciplining employees were necessary
• Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge
• The guest first in everything we do
• Understand your guest and respond to guest complaints and comments
• Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements

Benefits:

• Discounted or free food
• Employee discount
• Flexible schedule

Schedule:

• 48 hours per week
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Team leader or supervisor experience in fast food or QSR: 1 year (required)

Work remotely:

• No

Location: Leicester, Leicestershire