Application Support Analyst – £80,000 per annum – Financial Services

The Application Support Analyst position offers a salary of £80,000 per annum within the financial services sector. The role involves providing technical and procedural support to both internal teams and external stakeholders, focusing on issue resolution and incident management. The ideal candidate will have experience with trading platforms, particularly in FIX Connectivity, and will be proficient in Windows and Linux/Unix environments. A background in financial services, strong communication skills, and experience with ITIL frameworks are essential. Additionally, expertise in API onboarding, market connectivity protocols, and PowerShell is required.

Application Support Analyst – £80,000 per annum – Financial Services

The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.

This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.

• Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
• Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
• Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
• Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
• Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
• Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
• Strong PowerShell experience is a must!

If you are interested in the above role please come back to me asap with an updated CV or contact number.

Application Support Analyst – £80,000 per annum – Financial Services